Yolande Johnson

Real Estate Agent at Professional Realty Services International
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Contact Information
us****@****om
(386) 825-5501
Location
Spokane, Washington, United States, US

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Experience

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Real Estate Agent
      • Mar 2022 - Present

      Full-time broker with 6 years experience real estate investing and 2 years experience helping buyers buy and sell homes. I'm helping sellers sell at the highest dollar amount with the best quality and service offered in the industry. I'm also helping buyers buy homes with the best education, service, and expertise. Full-time broker with 6 years experience real estate investing and 2 years experience helping buyers buy and sell homes. I'm helping sellers sell at the highest dollar amount with the best quality and service offered in the industry. I'm also helping buyers buy homes with the best education, service, and expertise.

  • Johnson Realty Co.
    • Spokane Valley, Washington, United States
    • Co-Owner
      • May 2016 - Present

      • Lending money to real estate investors who renovate properties in 12 months or less, partnering with other investors to lend money at 10% - 12% often with 1 to 2 points. • Screening properties to make sure risk versus return is viable, reviewing basics of borrower experience, making sure LTV isn’t above 75%. • Reviewing deed, title, closing documents, keeping records of payments and balances owed, as well as managing property, screening, and prospecting. • Lending money to real estate investors who renovate properties in 12 months or less, partnering with other investors to lend money at 10% - 12% often with 1 to 2 points. • Screening properties to make sure risk versus return is viable, reviewing basics of borrower experience, making sure LTV isn’t above 75%. • Reviewing deed, title, closing documents, keeping records of payments and balances owed, as well as managing property, screening, and prospecting.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Real Estate Agent
      • Oct 2020 - Mar 2022

      Full-time broker with 5 years experience buying, selling, and real estate investing. I'm a part of Five Star Real Estate Group, the most referred real estate team in Eastern Washington. Helping sellers and buyers be in the best position to sell or buy, and helping homeowners make wise investments to leave a legacy behind them. Full-time broker with 5 years experience buying, selling, and real estate investing. I'm a part of Five Star Real Estate Group, the most referred real estate team in Eastern Washington. Helping sellers and buyers be in the best position to sell or buy, and helping homeowners make wise investments to leave a legacy behind them.

    • Senior Living Transition Specialist
      • Feb 2020 - Mar 2020

      • Promoted to leading the launch of a new business segment in Spokane, Kootenai, and King county by research, in person meetings, developing marketing materials, and having conference calls.• Developing relationships with assisted living facilities, owners of nursing homes, in-home care facilities, proprietors of retirement communities, elder law attorneys, downsizing agencies, sorting companies, and moving managers.• Providing a customized experience with extra support for elderly who want to sell their home by providing downsizing, sorting, and moving resources with the sale of their house. Show less

    • Junior Acquisition Specialist
      • Oct 2019 - Feb 2020

      • Developing relationships and gaining trust with individuals who potentially want to sell their home at a discount for cash in a short amount of time, negotiating sales transactions over the phone and in person.• Comping, researching, and comparing sales offers through various MLS and online resources.• Procuring and fielding incoming and outgoing prospective leads, working on a team, following business processes, and working within the CRM Podio to document conversations and transactions. Show less

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Sales Development Assistant
      • Apr 2018 - Oct 2019

      • Working directly with the Real Estate Director to drive the launch of a new database management CRM software, by creating reports, tracking success, editing campaigns, training staff, consistent communication, and automating CRM emails to support the maximum growth goals of the Real Estate Department. • Implementing mortgage sales projects by scheduling and heading meetings, clarifying details, creating new marketing materials, while being a liaison between the Marketing Department leaders and the Real Estate Department leaders. • Providing clearly written, organized, administrative, and technical support pertaining to mortgage campaigns and department promotions. Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Residential Lending Coordinator
      • Apr 2017 - Apr 2018

      • Creating loan estimates primarily for the Spokane area, and surrounding states. Understanding specifics within the loan application and the reviewing estimates for congruence with high attention to detail. Meeting timely and accurate deadlines along. Consistency in team work and communication with coworkers and supervisors. • Administering and overseeing the successful completion of Government Grant Program for Down Payment Assistance to first time home buyers. Qualifying buyers through income analysis and household status, certifying qualification documents, pay stubs, home buyer education classes, and communicating with borrowers and coworkers. • Using Ellie Mae Encompass mortgage management software system to assimilate and compile borrower, lender, and loan data within the system. Problem solving issues within the system to create better work flow for the entire branch. Creating programs through input forms for increased profitability of the branch. Show less

  • Greenview Management
    • Spokane, WA and Surrounding Area
    • Executive Assistant
      • Jan 2017 - Dec 2017

      • Qualifying lease-option tenants based off income, application, credit, and collateral to purchase a home. Handling time sensitive data while multiple applications are submitted. Quickly and efficiently monitoring communication from both purchased homes and new leads. Following up with leads and assembling a comprehensive database log with annotations. Timely attendance to multiple showings with proper legal filings that are readily available for offer submission. • Overseeing and administering an immediate completion of a small rehabilitation project. Extensive coordinating with contractors and real estate professionals within the project. Monitoring work from hired workers. Comparative analysis from multiple bids for many different jobs to use available resources and expanding to other resources to increased profitability of the rehab. • Creating professional marketing flyers to attract renters and creating multiple data listings online for possible buyers. Using descriptive marketing wording with top grade pictures to promote the sale of the home. Show less

  • Arcadia Springs
    • Spokane, Washington Area
    • Executive Assistant
      • Sep 2016 - Apr 2017

      • Managing multiple incoming real estate leads, generating leads through internet marketing, print, and other mediums, updating and maintaining Infusionsoft CRM software program, and processing leads through back office systems through strong and accurate follow-through. • Prospecting for investors by developing successful recruiting techniques with analysis and creative conversation. Being trained for sales calls then training other teams and leaders. • Organizing a group of investors meetings and facilitating high-level real estate investing discussion. Leading a group discussion and encouraging conversation for powerful impacting conversation that leads to investing in other types of real estate and other strategies in acquiring passive income through multiple faucets of real estate. Show less

    • Government Administration
    • 700 & Above Employee
    • Contact Service Representative
      • Aug 2010 - Aug 2016

      • Working in a time sensitive team environment by sharing areas of expertise gained in aspects of SSA law, and giving accurate and explicit interpretation of the law, performing written and verbal correspondence. • Performing detailed and explicit administrative duties to make sure payments and benefits for SSA clients are updated and corrected by accounting, analyzing, tracking down, issuing funds payable, problem solving, decision-making, and creating spreadsheets showing payment amounts. • Asking probing questions and mitigating conflict by staying calm and maintaining a respectable composure to determining whether a claimant should or should not receive direct payment through interviewing, contacting third parties, doctors or outside agencies, performing background checks, monitoring payee accounting, and keeping information highly confidential. Show less

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Resident Assistant
      • Sep 2009 - May 2010

      • Demonstrating effective leadership skills and maintaining an ongoing relationship by collaborating and working with various leaders and students while balancing time management among school and job duties, and attending monthly meetings. • Resolving conflict between residents and increasing peer cohesiveness by upholding campus policy, facilitating and coordinating community events with letters, flyers, and individual appointments. • Assisting in the administration of the residence halls and dormitory floor by utilizing verbal and written communication among peers and leaders, maintaining confidentiality, responding to the needs of residents by putting in work orders with Outlook, and recording events. Show less

  • Senator Maria Cantwell's Office
    • Spokane, Washington Area
    • Student Intern
      • Jan 2010 - Jan 2010

      • Attending outreach events by traveling within the city and outside the city, while retaining sensitive confidential information and communicating with other district offices and members of the public. • Reviewing, sorting, filing, and mailing office mail, and creating correspondence documents through a computer software program, communicating with other district offices. • Serving as the primary front desk contact for the Spokane Office as a liaison between constituents and the next representative or staff member by answering, responding, screening incoming telephone calls, and welcoming visitors and callers. Show less

  • Social Security Administration
    • Spokane, Washington Area
    • Student Intern
      • Jun 2009 - Aug 2009

      • Supplying customer service to the public by problem solving, answering and explaining SSA program laws and regulations, serving as the initial contact for replacement Social Security Cards while examining evidence submitted, and resolving conflict. • Explaining the provisions of the law, retaining confidentiality, attending monthly staff meetings. • Managing and creating my work schedule, data entry, recording, filing, and shipping folders. • Supplying customer service to the public by problem solving, answering and explaining SSA program laws and regulations, serving as the initial contact for replacement Social Security Cards while examining evidence submitted, and resolving conflict. • Explaining the provisions of the law, retaining confidentiality, attending monthly staff meetings. • Managing and creating my work schedule, data entry, recording, filing, and shipping folders.

    • Financial Services
    • 1 - 100 Employee
    • Student Intern
      • Mar 2009 - May 2009

      • Creating an in-depth report on a competitive analysis between five other financial firms by reviewing and analyzing company data as well as comparing financial data found online for competitive firms, utilizing Microsoft Office with Excel and Word. • Compiling, recording, reporting financial interpretations. • Presenting findings with graphs and summarizing interpretations clearly and concisely in verbal and written communication, while managing time efficiently. • Creating an in-depth report on a competitive analysis between five other financial firms by reviewing and analyzing company data as well as comparing financial data found online for competitive firms, utilizing Microsoft Office with Excel and Word. • Compiling, recording, reporting financial interpretations. • Presenting findings with graphs and summarizing interpretations clearly and concisely in verbal and written communication, while managing time efficiently.

  • Maurice's Retail Store
    • Spokane, Washington Area
    • Sales Associate
      • Jun 2008 - Sep 2008

      • Customer service, terminal use, setting and reaching daily goals by keeping log of goals met per day and week. • Comparing current goals met to year end data. • Working as a cohesive team, greeting customers and helping to meet the demands of customers, selling, restocking, refilling clothes, accessories, and jewelry. • Customer service, terminal use, setting and reaching daily goals by keeping log of goals met per day and week. • Comparing current goals met to year end data. • Working as a cohesive team, greeting customers and helping to meet the demands of customers, selling, restocking, refilling clothes, accessories, and jewelry.

    • Multicultural Student Mentor
      • Sep 2007 - Mar 2008

      • Promoting and facilitating student interaction, providing administrative support while using verbal and written communication skills to create workshops, increasing an awareness of outside opportunities for students' academic and social growth. • Assisting multicultural students to connect and form academic relationships, team building through weekly meetings and high communication, enhancing leadership of co-workers and student body, developing and identifying costs of attending the institution while seeking to improve the retention rate of students. • Providing information in academic policy, maintaining weekly contacts through multiple communication mediums, and keeping a contact log while holding information in high confidentiality. Show less

  • East Central Community Center
    • Spokane, Washington Area
    • Recreation Lead
      • Jun 2006 - Aug 2006

      • Assisting in coordination of planning and creating numerous inside and outside activities. • Supervising, feeding, and training participants, while also working with other recreation leaders on a team, also driving vans, and cleaning. • Leading others on the team during various planned events, and resolving conflict among participants. • Assisting in coordination of planning and creating numerous inside and outside activities. • Supervising, feeding, and training participants, while also working with other recreation leaders on a team, also driving vans, and cleaning. • Leading others on the team during various planned events, and resolving conflict among participants.

  • Vector Business Marketing
    • Spokane, Washington Area
    • Sales Representative
      • Jun 2006 - Aug 2006

      • Providing excellent customer service by utilizing internal networks to promote, sell, and market fine kitchen cutlery after gaining an in depth knowledge of inventory and costs savings techniques for customers. • Meeting sales quotas, and attending weekly staff meetings. • Setting goals, documenting sales, inventory, and amount of appointments. • Providing excellent customer service by utilizing internal networks to promote, sell, and market fine kitchen cutlery after gaining an in depth knowledge of inventory and costs savings techniques for customers. • Meeting sales quotas, and attending weekly staff meetings. • Setting goals, documenting sales, inventory, and amount of appointments.

  • Pure Honey
    • Spokane, Washington Area
    • Sales Executive
      • Sep 2004 - Mar 2006

      • Maintaining business relationships by checking and keeping stock of honey retailed in different business locations and delivering honey when needed or requested. • Utilizing exquisite customer service to keep consumers happy and excited about the product. • Bottling, labeling, extracting, gathering, and keeping account of honey sales, as well as putting together beehive frames and creating beehive boxes, loading and unloading beehives and cases of bottled honey. • Maintaining business relationships by checking and keeping stock of honey retailed in different business locations and delivering honey when needed or requested. • Utilizing exquisite customer service to keep consumers happy and excited about the product. • Bottling, labeling, extracting, gathering, and keeping account of honey sales, as well as putting together beehive frames and creating beehive boxes, loading and unloading beehives and cases of bottled honey.

  • East Central Community Center
    • Spokane, Washington Area
    • Clerical Assistant
      • Jun 2005 - Aug 2005

      • Delivering customer service and completing clerical tasks by gaining a broad overview of community center programs, answering phone calls, greeting the public, answering various questions, transferring calls internally and externally to other businesses located within the directory. • Assorted typing, filing records, utilizing the phone directory and computer software. • Delivering customer service and completing clerical tasks by gaining a broad overview of community center programs, answering phone calls, greeting the public, answering various questions, transferring calls internally and externally to other businesses located within the directory. • Assorted typing, filing records, utilizing the phone directory and computer software.

Education

  • Whitworth University
    Master of Business Administration (MBA), Business Administration and Management, General
    2011 - 2013
  • Whitworth University
    Bachelor's of Business Management, Business Management
    2008 - 2010
  • Community Colleges of Spokane
    Business Administration and Management, General, 4.0
    2008 - 2008
  • Washington State University
    Business Administration, Management and Operations, 3.7
    2006 - 2008

Community

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