Shipping Coordinator

• Apr 2022 - Present

Carside Swabber

• Nov 2020 - Apr 2022

Help the COVID Response team with registrations and drove the mobile testing unit to the destination for the day. Help the COVID Response team with registrations and drove the mobile testing unit to the destination for the day.

Medical Interpreter

• Aug 2016 - May 2020

Medical Interpreter for various clinics and hospitals. Interpret the conversation between provider and patient in the applicable language. In the office setting, answer phones and assist provider or patient communications. Back-up scheduler, entering future appointments into scheduling system. Medical Interpreter for various clinics and hospitals. Interpret the conversation between provider and patient in the applicable language. In the office setting, answer phones and assist provider or patient communications. Back-up scheduler, entering future appointments into scheduling system.

College Ambassador

• Aug 2014 - May 2016

Gave tours of the campus and specific programs. Assisted Recruitment Team with generating college enrollment by recruiting individual prospects (all populations) to become FVTC applicants. Gave tours of the campus and specific programs. Assisted Recruitment Team with generating college enrollment by recruiting individual prospects (all populations) to become FVTC applicants.

Administrative and Production Assistant

• Jul 2012 - Oct 2012

• Provided support to the office manager, shipping coordinator, plant manager and floor supervisors.• Greeted truckers and distributed loads and paperwork for pick up.• Carried out special projects for plant manager and supervisor.• Processed orders for select customers.• Updated online portal for specific client on deliveries for tracking of their orders. • Entered data for truck deliveries on spreadsheets per customer loads. • Sent information to companies in accordance to DOT for mileage and gas per driver.• Organized and filed work tickets once completed.• Take in applications, set up interviews and orientations for new hires. • Verified hours on all employees for payroll.

Customer Service Rep

• Feb 2010 - Jul 2012

• Answer inquiries for an organization that handles discounts on a variety of health and wellness programs.• Delivered world class customer service and build member satisfaction and loyalty.• Increased the member experience by providing information on new products, rate plans, and services through up selling opportunities.• Keeping a professional manner to each call conducted• Entering accurate information into an in-house software program• Strived for one-call resolution of member issues.• Demonstrated best judgment in the disbursement of adjustments and credits.• Made outgoing calls to providers to ensure knowledge of program for members. • Entered data for the Exceptions report for Team Analyst. • Monitored Spanish calls to ensure call flow.

Production Scheduler

• Jan 2006 - Nov 2009

• Scheduled orders, lead times, and tracked production of orders. • Maintained accounts of assigned territories and communicated with customers on daily basis.• Tracked attendance, vacation and personal days for weekly payroll for all hourly employees.• Processed Data Collection daily for Machine and Worker hours.• AR Assistance with Inventory Reconciliation/Control and WIP.• Audited Weekly Cycle Counts and Managed Annual Inventory Audit.• Write and send out request for quotes with estimated lead times.• Followed current orders being processed for on time delivery.• Handled Product Returns/Credits/Complaints.• Filed International shipments with AES Direct International Exports.• Assisted with job fairs and interviews. • Filed claims for damaged or lost shipments with shipping companies.