Operations Analyst

• Mar 2022 - Present

Operations Assistant

• Nov 2020 - Aug 2022

Managed office operations, supervised vendors, and supported cross-functional teams. Leveraged Salesforce for improved data integrity and operational efficiency. Executed financial processes, managed projects, and contributed to efficient administrative processes. Streamlined project management and IT updates for smooth daily functioning. Managed office operations, supervised vendors, and supported cross-functional teams. Leveraged Salesforce for improved data integrity and operational efficiency. Executed financial processes, managed projects, and contributed to efficient administrative processes. Streamlined project management and IT updates for smooth daily functioning.

Project Coordinator, Council Operations and Membership

• Jun 2021 - Nov 2021

Coordinated projects across GSUSA and councils, managed virtual meetings, and orchestrated webinars. Designed user-friendly digital resources and supported event planning for conferences and training camps. Ensured seamless virtual experiences through platforms like Zoom and GoToWebinar. Coordinated projects across GSUSA and councils, managed virtual meetings, and orchestrated webinars. Designed user-friendly digital resources and supported event planning for conferences and training camps. Ensured seamless virtual experiences through platforms like Zoom and GoToWebinar.

Learning And Development Specialist

• Jan 2020 - Apr 2020

Participated in the creation and launch of onboarding programs, managed learning content, facilitated vendor research, and supported project management. Provided program management support with Employee Experience and Diversity teams. Participated in the creation and launch of onboarding programs, managed learning content, facilitated vendor research, and supported project management. Provided program management support with Employee Experience and Diversity teams.

Data Assistant

• Dec 2018 - Jun 2019

Collaborated with the CEO to establish administrative and data processes, maintained data accuracy, and managed complex travel arrangements. Supported budget forecasting and drove efficiency through best practices. Collaborated with the CEO to establish administrative and data processes, maintained data accuracy, and managed complex travel arrangements. Supported budget forecasting and drove efficiency through best practices.

Administrative Assistant

• Feb 2014 - May 2017

Managed office tasks, organized mail and invoices, provided executive support, and oversaw meeting logistics. Assisted in training students and maintaining records. Supported the director in various administrative and audit-related tasks. Managed office tasks, organized mail and invoices, provided executive support, and oversaw meeting logistics. Assisted in training students and maintaining records. Supported the director in various administrative and audit-related tasks.

Operations Intern

• Sep 2016 - Dec 2016

Engaged in a comprehensive rotational program, gaining exposure across Human Resources, Information Technology, Finance and Accounting, and Administration departments. Pioneered employee development initiatives, fostering growth and well-being. Actively promoted community engagement through service events. Crafted a strategic proposal encompassing wellness, employee referral, and recognition programs. Collaborated with the IT Manager to orchestrate Salesforce software implementation and training. Additionally, supported internal controls, accounts receivable, and accounts payable processes, contributing to streamlined operations and financial management. Show less

Event Sales Assistant

• Mar 2016 - Sep 2016

Played a vital role in event coordination and planning, supporting catering managers across a diverse array of events, from weddings and meetings to nonprofit and corporate conferences. Assisted with the management of budgets ensuring financial efficiency. Fostered interdepartmental collaboration, contributing to the creation of impactful marketing packages, event orders, and materials. Provided essential assistance to both the Finance and Sales teams, enhancing client and budget management processes. Operated popular hotel software, notably Delphi, facilitating seamless event execution and client satisfaction. Show less

Marketing and Event Planning Assistant

• Sep 2014 - Dec 2015

Engaged directly with clients to facilitate event planning and budgeting, ensuring their vision was brought to life within their financial parameters. Efficiently managed administrative tasks for both the team and the Director of Special Events, contributing to streamlined operations. Exhibited creativity by crafting invitations, menus, and placeholders to enhance event experiences. Conducted comprehensive vendor research and meticulously organized event calendars for upcoming engagements. Orchestrated successful site visits with prospective clients, showcasing the potential of event spaces and fostering positive relationships. Show less

Marketing, Public Relations and Event Planning Intern

• May 2015 - Aug 2015

Instrumental in the success of The National Black Chamber of Commerce's 23rd Annual Convention by actively coordinating key aspects of the event. Maintained schedules and calendars for artists and events, ensuring flawless time management. Contributed to the creation of vital documents including contracts, press releases, social media content, and event materials. Spearheaded the research and crafting of compelling promotional material for sponsors and guest speakers, bolstering event visibility. Navigated and nurtured relationships with suppliers and vendors, underscoring the ability to manage key partnerships effectively. In this role, demonstrated adept event coordination, comprehensive communication abilities, and strategic partnership management. Show less

Business Management Intern

• Jun 2013 - Aug 2014

Demonstrated exceptional organization by establishing and systematizing contracts and records, significantly enhancing efficiency and accessibility. Skillfully orchestrated office meetings, ensuring seamless coordination and effective communication. Executed the preparation and delivery of sensitive court documents with precision and discretion. Upheld client confidentiality and fortified operational integrity by safeguarding sensitive information. In this role, I showcased a commitment to streamlined operations and maintaining the utmost confidentiality and professionalism. Show less

Administrative Assistant Intern

• Jul 2012 - Aug 2012

Played a pivotal role in client acquisition by assisting in the booking process for potential clients. Effectively managed and directed guest inquiries, ensuring positive interactions and efficient customer service. Maintained the accuracy and relevancy of website information, contributing to a polished online presence. In this capacity, actively contributed to client engagement and operational effectiveness through effective communication and digital management. Played a pivotal role in client acquisition by assisting in the booking process for potential clients. Effectively managed and directed guest inquiries, ensuring positive interactions and efficient customer service. Maintained the accuracy and relevancy of website information, contributing to a polished online presence. In this capacity, actively contributed to client engagement and operational effectiveness through effective communication and digital management.