Experience

Instant Tax Service

• Financial Services
• 1 - 100 Employee

• Lead/ Customer Service Representative

  • Dec 2012 - Present

  Duties consist of helping the representatives with any questions or concerns, assist in supervising the floor and representatives, taking difficult client calls, giving excellent customer care, ability to navigate thru various screens on the web to help customers with information regarding their tax return, verifying checks, getting copies of 2012 tax returns distributed to customers via fax, email, or by postal mail. Duties consist of helping the representatives with any questions or concerns, assist in supervising the floor and representatives, taking difficult client calls, giving excellent customer care, ability to navigate thru various screens on the web to help customers with information regarding their tax return, verifying checks, getting copies of 2012 tax returns distributed to customers via fax, email, or by postal mail.



Improveit Home Remodeling

• United States
• Construction
• 1 - 100 Employee

• Canvasser/ Customer Service

  • Oct 2012 - Dec 2012

  Door to door offer with a free quote for home remodeling services such as with windows, bathrooms, siding, or attic insulation. Door to door offer with a free quote for home remodeling services such as with windows, bathrooms, siding, or attic insulation.



Advanced Marketing Solutions

• Dayton, Ohio Area

• Marketing Representative

  • Aug 2012 - Sep 2012

  My duties consisted of pre-qualifying senior for affordable life insurance coverage,updating information, then sending the lead to a licensed field underwriter. My duties consisted of pre-qualifying senior for affordable life insurance coverage,updating information, then sending the lead to a licensed field underwriter.



Country Inn and Suites

• Vandalia, Oh

• Breakfast Attendant

  • Jun 2012 - Aug 2012

  Duties consisted of keeping the breakfast bar stocked and clean for the guest; Keeping inventory of the parishables, cleaning the kitchen and dining area and making sure everything is in order for the next day. Duties consisted of keeping the breakfast bar stocked and clean for the guest; Keeping inventory of the parishables, cleaning the kitchen and dining area and making sure everything is in order for the next day.



Instant Tax Service

• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2011 - Apr 2012

  Duties consist of answering inbound calls, giving excellent customer care, ability to navigate thru various screens on the web to help customers with information regarding their tax return, verifying checks, getting copies of 2012 tax returns distributed to customers via fax, email, or by postal mail. Duties consist of answering inbound calls, giving excellent customer care, ability to navigate thru various screens on the web to help customers with information regarding their tax return, verifying checks, getting copies of 2012 tax returns distributed to customers via fax, email, or by postal mail.