Yolanda Nortje

Senior Travel Specialist at Boulevard Travel
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA
Languages
  • English -
  • Afrikaans -

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Credentials

  • Amadeus Certificate
    Amadeus
  • Galileo & Worldspan Certificate
    Travelport
  • Sabre Certificate
    Sabre Airline Solutions
  • TICO Travel Counsellor & Supervisor/Manager Certificate
    Travel Industry Council of Ontario (Ontario's Travel Regulator)

Experience

  • Boulevard Travel
    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Senior Travel Specialist
      • Sep 2022 - Present

      Sports groups as well as corporate travel GDS - Apollo and Sabre Sports groups as well as corporate travel GDS - Apollo and Sabre

  • Goway Travel
    • Canada
    • Travel Arrangements
    • 200 - 300 Employee
    • Administration Manager Operations
      • Jun 2021 - Sep 2022

      Managing the Aviation portfolio (Amadeus) and ensuring deadline are met for implementation onto the new reservations system. Daily testing of various air developments. Making sure all bugs are resolved and new features are created where required. Also assisting in testing Salesforce and other modules to be integrated.

    • Destination Specialist
      • Feb 2020 - Jun 2021

      Selling outbound travel packages to Africa and the Middle East including flights, insurance, tours, hotels and more to ensure a once in a lifetime experience.GDS - Amadeus

  • XL Boland Travel
    • Paarl, South Africa
    • Travel Agency Manager
      • Mar 2009 - Sep 2019

      Handling all aspects and selling of corporate and leisure travel packages. Ticket issuance, exchanges, refunds, disputing ADM's, customer service calls and testing new travel products and systems. Responsible for inbound and outbound group tours including agricultural tours. Managing and training a team of 6 travel consultants to ensure that individual and team targets are met and that policies and procedures are adhered to. Set up and planning of travel exhibitions/client evenings as well as personally exhibiting. GDS - Sabre Show less

  • Harvey World Travel Southern Africa
    • South Africa
    • Travel Arrangements
    • 1 - 100 Employee
    • Senior Travel Consultant
      • Oct 2006 - Feb 2009

      Handling travel requests for both leisure and big corporate clients. Travel requests include flight bookings, visas, travel insurance car rental and hotel reservations, group bookings and holiday packages. GDS - Galileo Handling travel requests for both leisure and big corporate clients. Travel requests include flight bookings, visas, travel insurance car rental and hotel reservations, group bookings and holiday packages. GDS - Galileo

  • Club Travel Group
    • South Africa
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Retail Travel Consultant
      • Oct 2004 - Sep 2006

      All aspects of domestic and international travel bookings. Customer service calls. GDS - Worldspan All aspects of domestic and international travel bookings. Customer service calls. GDS - Worldspan

  • LEISURE DIRECTION TRAVEL LIMITED
    • United Kingdom
    • Leisure, Travel & Tourism
    • Call Centre Travel Consultant
      • Feb 2002 - Sep 2004

      Selling travel packages and customer services. Maintenance of company website. GDS - Galileo Selling travel packages and customer services. Maintenance of company website. GDS - Galileo

Education

  • Oxbridge Academy (DHET)
    Diploma, Tourism
  • Oxbridge Academy (DHET)
    1 Year Higher Certificate, Human Resources Management

Community

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