Yolanda Manley
Assistant Store Manager at Joseph-Beth Booksellers- Claim this Profile
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English -
Topline Score
Bio
Experience
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Joseph-Beth Booksellers
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Retail
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1 - 100 Employee
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Assistant Store Manager
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Jan 2023 - Present
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Department Manager - Apple Store
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Jul 2021 - Jan 2023
Apple Tech Department Manager Apple Tech Department Manager
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Barnes & Noble
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Barnes & Nobles-Tri-C Westshore Campus
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Assistant Store Manager
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Oct 2013 - Jul 2021
Responsible for entire satellite store daily operations including opening and closing the store. Ensure compliance with standards of operation and performance. Monitor and replenish stock merchandise; and keeping displays full to ensure visual merchandising standards are met. Responsible for entire satellite store daily operations including opening and closing the store. Ensure compliance with standards of operation and performance. Monitor and replenish stock merchandise; and keeping displays full to ensure visual merchandising standards are met.
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Comfort Inn, Sunburst Hospitality
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Middleburg Heights, OH
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Front Desk Agent
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2013 - 2013
Presented a high quality customer service experience while assisting the guest during registrations, reservations, inquiries and issues within hotel standards. Presented a high quality customer service experience while assisting the guest during registrations, reservations, inquiries and issues within hotel standards.
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Revenue Group
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Beachwood, OH
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Personal Customer Service Advisor
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2012 - 2012
Cultivated a friendly business-to-owner connection with the hotel owner in able to ensure a trustworthy relationship throughout the merchant credit card sales process. Cultivated a friendly business-to-owner connection with the hotel owner in able to ensure a trustworthy relationship throughout the merchant credit card sales process.
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Macy's Inc.
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Strongsville, OH
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Retail Sales Associate
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2011 - 2012
Provided retail sales support to the Fashion Jewelry/Watches and Accessories department by guiding customers through a personalized shopping experience. Expedited the receiving and processing of merchandise in all departments as well as returns, price changes, mark outs, markdowns and damages. Provided retail sales support to the Fashion Jewelry/Watches and Accessories department by guiding customers through a personalized shopping experience. Expedited the receiving and processing of merchandise in all departments as well as returns, price changes, mark outs, markdowns and damages.
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Filene's Basement
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Warrensville Heights, OH
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Customer Service Representative
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2010 - 2011
Provided excellent customer service and assisted with returns, exchanges and merchandise questions. Provided excellent customer service and assisted with returns, exchanges and merchandise questions.
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Ohio Mentor, Inc.
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Valley View, OH
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Office Manager
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2005 - 2010
Accomplished administrative professional experienced in cooperating with CEO and other top executives. Developed administrative supportive skill set by processing accounting, bookkeeping, payroll, and human resource functions throughout the entire agency. Supervision of office support staff, employee recruitment, Hiring and evaluations. Accomplished administrative professional experienced in cooperating with CEO and other top executives. Developed administrative supportive skill set by processing accounting, bookkeeping, payroll, and human resource functions throughout the entire agency. Supervision of office support staff, employee recruitment, Hiring and evaluations.
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Education
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Baldwin Wallace University
Bachelor's Degree, Management -
Cuyahoga Community College
Associate's Degree, Design and Visual Communications, Graphic Design