Yolanda Lee Hernandez
Concierge Agent at El Conquistador Resort - Waldorf Astoria- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
United States, US
Languages
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Spanish -
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English -
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Bio
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Experience
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Concierge Agent
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May 2010 - Present
As a Concierge Agent we ensure customers' needs are met during their stay along with handling messages, mail, or faxes for guests, answering questions about nearby tourist attractions include arranging transportation for guests during their hotel stay, as well as providing information about shopping or attractions in the region , We also make reservations at restaurants or entertainment venues. If guests have special needs, such as a restricted diet, we make arrangements with hotel restaurants to accommodate those needs.
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