Experience

InterContinental Maldives Maamunagau Resort

• Maldives
• Hospitality
• 100 - 200 Employee

• Island Curator (Butler)

  • Nov 2022 - Present



Self-employed

• Taiwan

• Self-employed Housekeeper / Freelancer

  • Aug 2016 - Nov 2022

  -Provide customized house clean and manage service to guest. -Across field of recreation, yacht and water sports service. -Provide customized house clean and manage service to guest. -Across field of recreation, yacht and water sports service.



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Retail Coordinator

  • Dec 2015 - Jul 2016

  - Greeting and offering sales assistance to customers in a professional and enthusiastic manner. - Performs/assists in other duties as assigned including, but not limited to: fitting room recovery, housekeeping duties, preparation and participation in quarterly physical inventory, price changes, and shipping to guests. - Greeting and offering sales assistance to customers in a professional and enthusiastic manner. - Performs/assists in other duties as assigned including, but not limited to: fitting room recovery, housekeeping duties, preparation and participation in quarterly physical inventory, price changes, and shipping to guests.



Club Med

• France
• Hospitality
• 700 & Above Employee

• Villa Host (Butler)

  • Nov 2014 - Nov 2015

  - Welcome and assist assigned guests check-ins, check-outs and room change. - Coordinate with Housekeeping to track room status and guest concerns. - Escort the guests to their villas and explain the resort facilities, Villa locations, operating hours of all outlets and Villa facilities accordingly. - Assist your guest/s with any bookings during their stay including spa, water sports and dining. - Provide in villa dining for guests. - Providing personalized service to guests and to exceed guest satisfaction. Show less



Le Méridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• VIP Butler/VIP Receptionist

  • May 2013 - Sep 2014

  - Ensure all guest preferences are taken and actioned. - Set-up the rooms for the arriving guests as per guest history, special amenities and request. - Set-up welcome amenity according to the room type. - Serve the guest Welcome Beverage Service upon arrival. - Welcome the guest upon arrival, and familiarize them with everything in the room and hotel. - Rooming all VIP arrival guests and all butler services are well explained and actively offered such as shoe shine, laundry and complimentary beverage. - Take care of any guest requests and complete them within the appropriate time. If unable to complete within your shift, ensure to handover to next shift accordingly. - Do shoe shine and delivery - Serve In-room Dining. - Do check in and check out for all VIPs and executive floor guests at Executive lounge. - Do In-room check in according to the room type. - Develop and update the guest history. Show less



Swissôtel Hotels & Resorts

• France
• Hospitality
• 500 - 600 Employee

• Guest Service Agent

  • Jul 2012 - Feb 2013

  - Friendly meets and greets arriving guests and departing guests. - Doing check-Ins and checkouts. - Manage, effectively and efficiently, Guest requests, inquiries, and complaints. - Coordinating and multi-tasking job duties in a busy environment. - Providing information regarding the Hotel, sightseeing spots, activities etc. - Maximize sales revenues through up-selling and marketing programs. - Friendly meets and greets arriving guests and departing guests. - Doing check-Ins and checkouts. - Manage, effectively and efficiently, Guest requests, inquiries, and complaints. - Coordinating and multi-tasking job duties in a busy environment. - Providing information regarding the Hotel, sightseeing spots, activities etc. - Maximize sales revenues through up-selling and marketing programs.



Grand Hyatt

• Hospitality
• 700 & Above Employee

• Room Attendant

  • Jul 2010 - Apr 2012

  - Responsible for the cleanliness of assigned guest rooms and service areas. - Offer all possible assistance to guests and respond to guest’s request. - Maintain all equipment in good working condition. - Keep trolley neat and adequately supplied. - Keep pantry neat and in good order. - Report any loss or damage of linen, furniture, fixture or equipment to the Floor Supervisor. - Responsible for the cleanliness of assigned guest rooms and service areas. - Offer all possible assistance to guests and respond to guest’s request. - Maintain all equipment in good working condition. - Keep trolley neat and adequately supplied. - Keep pantry neat and in good order. - Report any loss or damage of linen, furniture, fixture or equipment to the Floor Supervisor.