Yolanda Coleman
Customer Service Representative at Lakeshore Staffing- Claim this Profile
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Bio
Experience
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Lakeshore Talent
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Customer Service Representative
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Oct 2012 - Present
Contacted Shareholder in regards to time sensitive proxy voting materials, assisted shareholders with instructions to voting their shares via a televote, entered an accurate vote via internet and sent customers a confirmation letter. Assisted GMAC mortgage customers with questions in regards to the Chapter 11 proceeding for the company Contacted Shareholder in regards to time sensitive proxy voting materials, assisted shareholders with instructions to voting their shares via a televote, entered an accurate vote via internet and sent customers a confirmation letter. Assisted GMAC mortgage customers with questions in regards to the Chapter 11 proceeding for the company
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Tax Assembler
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Aug 2010 - Sep 2010
Produced and collated tax portfolioto to have sent out to individuals to sign and sumit back to the IRS. Produced and collated tax portfolioto to have sent out to individuals to sign and sumit back to the IRS.
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Receptionist
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Mar 2010 - Jun 2010
Greeted Clients and routed them to apprropriate personnel, answered multi-phone lines, took messages and routed to voicemail if necessary, opened and distributed mail/faxes to various departments, shipped packages via FedEx, UPS, ordered office supplies, light data entry, assisted all other departments as needed. Greeted Clients and routed them to apprropriate personnel, answered multi-phone lines, took messages and routed to voicemail if necessary, opened and distributed mail/faxes to various departments, shipped packages via FedEx, UPS, ordered office supplies, light data entry, assisted all other departments as needed.
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Education
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Neal F. Simeon
Diploma, Business Administration and Management, General