Yolanda Chavez

Case Management/ Social Worker Coordinator at Methodist Willowbrook Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish -

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Bio

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Case Management/ Social Worker Coordinator
      • Feb 2014 - Present
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Ambassador
      • Apr 2014 - Present
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Physicians Liaison
      • May 2013 - Feb 2014
    • Education Management
    • 1 - 100 Employee
    • Career Service Advisor / Professional Facilitator
      • Feb 2012 - May 2013

      Recruited employers to consider Sanford Brown's medical students for employment Worked with employers in developing relationships with Sanford Brown College to establish an externship site for current and future students Provided career guidance and counseling to students to help increase their chances of employment Implemented “Clinical Theories” program due to an established and a well maintained relationship with professors to allow students to practice medical procedures or techniques that need further development Coordinated events with the Workforce Solutions to facilitate a public speaker to talk and emphasize to students the importance of professionalism and business ethics Facilitated resume and interviewing workshops for students Show less

    • Customer Service Representative
      • Sep 2010 - Sep 2011

      Handled high volume of phone calls while referring to various applications to gather data Maintained strong phone etiquette while providing quality customer service Received and process claims over the phone Awarded several bonuses for meeting monthly goals Enhanced great interpersonal and communication skills Handled high volume of phone calls while referring to various applications to gather data Maintained strong phone etiquette while providing quality customer service Received and process claims over the phone Awarded several bonuses for meeting monthly goals Enhanced great interpersonal and communication skills

    • United States
    • Writing and Editing
    • Administrative Assistant / Receptionist
      • Jan 2009 - Jun 2009

      Created and maintained a central spreadsheets for inventory Assisted in processing new orders for potential clients and administering claim procedures and forms Followed up with Medicaid to ensure all appropriate paperwork was processed and filed in a timely manner Answer all incoming calls and directed to appropriate personnel Home Health and Patient Care Created and maintained a central spreadsheets for inventory Assisted in processing new orders for potential clients and administering claim procedures and forms Followed up with Medicaid to ensure all appropriate paperwork was processed and filed in a timely manner Answer all incoming calls and directed to appropriate personnel Home Health and Patient Care

    • United States
    • Retail
    • Phlebotomist
      • Sep 2006 - Jan 2009

      Visited home of patient to assist patient with morning care and supported patient throughout daily activities Encouraged active mental and physical involvement of patients Established rapport and respected privacy of clients and family members in compliance with HIPAA laws Prepared meals for patient and transported patient to doctor appointments Visited home of patient to assist patient with morning care and supported patient throughout daily activities Encouraged active mental and physical involvement of patients Established rapport and respected privacy of clients and family members in compliance with HIPAA laws Prepared meals for patient and transported patient to doctor appointments

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Phlebotomist
      • Aug 2005 - Aug 2006

      Maintained Patient room assessed vital signs and interviewed donors for eligibility Encouraged active mental and physical involvement of patients Performed mini physicals to make sure all requirements were met Collected sample tubes for blood testing and drew blood from eligible donors adhering to FDA protocols Certified Nursing Assistant Maintained Patient room assessed vital signs and interviewed donors for eligibility Encouraged active mental and physical involvement of patients Performed mini physicals to make sure all requirements were met Collected sample tubes for blood testing and drew blood from eligible donors adhering to FDA protocols Certified Nursing Assistant

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Advocate
      • Jun 2004 - Apr 2005

      Assisted patient with morning care and personal hygiene Check patients vital signs and documented results Adapted and was able to discern patient needs and provide appropriate care. Certified Nursing Assistant Assisted patient with morning care and personal hygiene Check patients vital signs and documented results Adapted and was able to discern patient needs and provide appropriate care. Certified Nursing Assistant

    • United States
    • Civic and Social Organizations
    • 100 - 200 Employee
    • Certified Nursing Assistant
      • Aug 2003 - Jan 2004

      State Licensed Certified CPR & First Aid State Licensed Certified CPR & First Aid

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Certified Nursing Assitant
      • Aug 2003 - Jan 2004

      Checked patient's vital signs and entered in to EMR system Respected and maintained patient confidentiality Assisted with personal hygiene and daily activities Transport patients throughout the hospital depending on care being provided Report back to doctor on any findings Checked patient's vital signs and entered in to EMR system Respected and maintained patient confidentiality Assisted with personal hygiene and daily activities Transport patients throughout the hospital depending on care being provided Report back to doctor on any findings

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • HR Assistant / Branch operations Associate
      • Oct 1998 - Nov 2002

      Verified, completed, administered benefit enrollments and lead liaison with HR Department and staff Maintained files on current clients, proposals, service agreements and an Excel database for all pagers Handled purchasing of company letterheads and business cards along with office supplies Set up new hire workstation and provided phone support for office Draft letters, memos and quarterly review for account managers and Director of Operations Translated letters from English to Spanish Maintained calendar for supervisor and weekly reports for executive managers Show less

Education

  • Lone Star College
    General Courses, Pre-Nursing Studies
    2017 - 2018

Community

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