Experience

INNOVATION COMPUTERS
• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee
• Key Account Manager

  • May 2017 - Present


Akkar Group

• United States
• Telecommunications
• 1 - 100 Employee

• Regional Sales Manager / International Account Manager

  • Sep 2013 - Apr 2017

  Cold-called prospective customers to build relationship.Maintained productive relationships with existing customers through exceptional follow-up after sales.Business development. Generated high volume of referrals.Completed documentation for product and service sales.Greeted store customers promptly and responded to questions with knowledgeable service.Updated database with customer and sales information.Delivered products to customers in timely manner.Established new customer accounts.Informed management of special sales and service issues.Evaluated competitors and performed market research.Achieved monthly sales goals.Managed sales portfolio.Led sales calls with team members to establish sales and customer retention goals. Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Manually created shipments, assigned carriers and dispatched shipments.Reviewed new customer orders and requests and manually entered data into a centralized database.Prepared invoices for all customers in sales department.Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.Coordinated rush orders and order changes.Completed all necessary customs documents and other paperwork.Collaborated with advertising and promotion managers to promote products and services.Managed new product and content releases. Show less

• Ecommerce Specialist

  • Sep 2013 - Jul 2016

  Desarrollar la comercialización de equipos a través de plataformas de E-Commerce-Amazon.1. Planificar, Controlar y Actualizar el contenido web (productos, inventario, contenido y promociones) a fin de garantizar los niveles de venta establecidos.2. Actualizar la información del producto y contenido del sitio web.3. Monitoreo de precios y promociones de competencia. 4. Actualización de precios. 5. Investigar y reportar cualquier problema operacional de la plataforma. 6. Servir de enlace con Almacén para el oportuno despacho de las órdenes.7. Servir de enlace con los recursos internos con respecto a la gestión del día a día de la página web.8. Evaluar los enfoques y estrategias para mejorar las ventas de sitios web y la participación del cliente. Show less


Banco Central de la Rep. Dom.
• Dominican Republic
• Government Administration
• 700 & Above Employee
• Executive Administrative Assistant

  • Jul 2007 - Jun 2013