Yohana Susanto
Sales Training Leader at Lamudi.co.id | Teman Terpercaya Cari Properti- Claim this Profile
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English Full professional proficiency
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Indonesian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Account Officer Program - KPR
PT Bank Panin TbkMar, 2017- Nov, 2024
Experience
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Lamudi.co.id | Teman Tepercaya Cari Properti
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Indonesia
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Technology, Information and Internet
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500 - 600 Employee
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Sales Training Leader
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Aug 2021 - Present
● Mentor and facilitator for the Sales Team, help and advise ● Managing report regarding current assessments, projects and any other information necessary● Providing feedback to the sales team members about the pipelines, processes and the target achievements● Developing quality guidelines, orientations and other materials to facilitate sales team to understand the requirements and encourage the achievements of desired results
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Client Relationship Officer
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Feb 2021 - Jul 2021
● Call prospect leads to provide information of what kind of real estate they are looking for● Establish relationships with potential buyers ● Finding perfect-fit options of real estate choices● Visit customers to developers and projects and ensure to close deals● Meet sales target and performance metrics
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PT Bank Panin Tbk
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Indonesia
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Banking
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700 & Above Employee
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Personal Banker
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Oct 2020 - Jan 2021
● Contacting potential customer from cold to prospective customer ● Manages, maintains and grows current business banking relationships and develops new customers as well markets● Responsible for a portofolio of small to mid-sized businesses● Cross-selling to other services and products available to meet their need and generate business
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Senior Home Loan Account Officer
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Mar 2017 - Sep 2020
● Canvassing in order to find new developer and broker to establish coorperation with the company● Visiting developer & broker to maintain relationship and to get applications, promote lending products (mortgage)● Meet the customer and explaining about various types of loans ● Conducting customer job survey, business and collateral survey that will be guaranteed to the Bank● Maintain and analyze customers data, analyze financial capability and prepare report on customer's credit eligibility
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Home Loan Account Officer Program Trainee
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Nov 2016 - Mar 2017
AOP Panin Bank Batch 30In Class Training and On The Job training to become Home Loan Account Officer at Branch Bogor
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Education
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Universitas Katolik Parahyangan
Sarjana Administrasi Bisnis (S.Ab), Ilmu Sosial dan Ilmu Politik