Experience

Xanara

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Operations Analyst

  • Apr 2021 - Present

  1) Ensure all investment transactions are properly confirmed, correctly entered the portfolio management system and settlement instructions are appropriately communicated to custodians 2) Monitor funding requirements and ensure transactions are properly funded and cash is managed in accordance with procedures. Analyse the loan in client’s portfolio and get confirmation from RM for the Loan rollover; post confirmation send mail to Bank for Loan rollover 3) Prepare fund/EAM onboarding documents and deal with KYC related queries 4) Perform valuation of the portfolio across multiple asset classes and instruments ensuring accuracy and timeliness. 5) Monitor information sources and ensure corporate actions and entitlements are processed accurately and on a timely basis; 6) Manage processing and reconciliation of Broker and Custodian invoices for payment; 7) Perform custody & fund reconciliations on a timely accurate basis 8) Contribute to the ongoing improvement of systems and procedures 9) Client Portfolio Reporting on daily, weekly, monthly, and ad-hoc basis 10) Creating and maintaining annual leave planner and updating daily attendance as per business requirements 11) Address internal queries from RM’s in a timely, courteous, and effective manner to ensure customer satisfaction & liaising with clients/RMs to collect copy of custody agreement, if client account is not with an EAM Bank 12) Responsible for EAM platform operations, pricing, and accounting opening functions & act as the primary customer service contact for clients who have questions about their accounts and liaise between RMs and EAM Banks 13) Active follow-up with Banks to get the client’s account opened, funded, and traded 14) Responsible for the back-end support services and administrative functions 15) Prepare Investment Management Agreement and addendum to the Investment Management Agreement 16) Reconciliation of Options trades and raising invoice for Options fees & Structured Products Show less



Dubai International Securities LLC

• Dubai

• Administration & Customer Service

  • Dec 2007 - Nov 2021

   Perform filing, data management, drafting and editing short office memos; assist with all other office administrative duties.  Preparing daily sales report and updating MIS.  Assist clientele as they enter office and on phone.  Processing of new account opening application form for DFM, ADX, DGCX.  Processing of mutual fund application forms, collecting application forms from sales team, checking the applications thoroughly, Rejecting the incomplete applications:, filing application copies, dispatching the applications to respective destinations.  Processing PAN card applications and DMAT account applications  Processing PMS applications (advisory a/c’s, discretionary a/c’s and non discretionary a/c’s).  Preparing and updating customer data base on daily basis  Providing new Clients with login id, password for online trading and helping them with login related queries and forwarding their complaints to concerned department.  Placing online orders, giving confirmation to clients on execution of orders Show less