Experience

Westmill | part of Associated British Foods plc

• United Kingdom
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Customer Manager South Asian Foods

  • Mar 2021 - Present



Mondelēz International

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Account Manager Bestway & Unitas

  • Dec 2019 - Aug 2020

  Customer Account Manager (Wholesale), 11/2019 – 08/2020 Mondelez International – Uxbridge My key role as a customer account manager was to grow the food service business by £1.5 million by 2020. My Key Responsibilities: · To develop and win new national multiple account business. · Manage the customer relationships · Review customer sales out data to identify under and over trades to create targeted activation to drive sales and market share. · To work closely with internal stake holders to ensure execution is in line with customer's expectation. · To create joint business plans and promo calendars for mutual growth. Key Achievements · My objective was to gain listing of new crunchie inclusions and agree activation plan on all platforms to drive sales by sharing category, marketing insight and sales opportunity of £200k per annum. As a result of actions undertaken the customer agreed to list product from September 2020. · The objective was to grow Unitas Food Service business by £700k by end of 2020. By working with category, marketing and sales revenue planning, A promo plan was created offering members 50% more promotions vs 2019 with minimum impact to margin. To drive sales, I worked closely with BDE teams to execute my plan via member level. As a result, in February 2020 more member were buying direct, gained 10 new listings with potential opportunity of £100k incremental sales. Show less



Nestlé Professional

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Customer Development Manager

  • Feb 2018 - Dec 2019

  Customer Account Manager , 02/2018 – 10/2019 Nestle Professional – Gatwick, SRY • As a Customer Account Manager for Nestle Professional my role is to execute the category business plan and manage reputation with customers to deliver sales targets within Buying Groups Vending, Wholesale & Cash and Carry. • This is achieved by focusing on understanding the customers' business and operations, sharing our knowledge and insight with solutions to address customer's needs, to create long term partnerships that will provide mutual growth. With the main gold to be the partner of choice in out of home. Results · Delivered +7% total NPS - driven by Beverage and Food · NPS Standard Ingredients + 7% - driven by growth targets set for EFG and Zepbrooks, John Mower purchasing direct and Woods taking advantage promos. · NPS Savoury Food + 12% driven- by Metro and Ritter commercial agreements · Confectionery -20% decline driven - by grey market stock Show less



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Customer Account Manager

  • Nov 2016 - Feb 2018

  Customer Account Manager (Wholesale), 11/2016 – 02/2018 Unilever Food Solutions – Leatherhead, SRY As an Account Manager for Unilever Food Solutions, I am the main point of contact and hold direct relationships with some of the UK's leading independent wholesalers, Cash and Carry's, Buying Group (Landmark, CRG, Today's) and National depots with total revenue of £5m.The main purpose of the role is to drive sales within my depots. Some of the activities that contribute to my best in class performance are agreeing local promotions so that I can drive sales on relevant SKUs, listing of our latest products so that I can increase revenue and volume. My customers see me as an extension of their team due to me working closely with them on providing product training, focus days, attending trade shows, interactive product demonstrations to them and the individuals they serve, resulting in my customers putting my product first before my competitors. As the result of my actions I have grown my total work state by 5 %(Turnover) year to date September 17.· Developing and delivering an annual business plans through collaboration with key customers (a Joint Business Plan)· Proposing, agreeing on and executing the promotional plan, whilst fully engaging with customer sales teams.· Encouraging a perfect store online through ensuring that the customer's web site has all the basics correct (image, description, and format).· Using negotiation skills to agree trade promotional spend.· Responsible for negotiating with groups of customers (consortia) that are supplied via our “Route Market Customers”. Show less

• Key Account Executive

  • Apr 2012 - Nov 2016

  As a Regional Account Executive I was responsible for managing and developing chain accounts within Hotel, Restaurants, Health Care, Education and Contract Caterers, targeted on achieving double digit growth year on year. My key contacts are senior decision makers at head office level; I also had contact with chefs at unit level, area managers and suppliers. In this role I support my customers with menu planning, staff training, bespoke competitions to inspire their chefs and other concepts to drive sales. The support I provided was based on the customer’s investment and taking into consideration P&L. Show less



Cadbury UK (Kraft Food)

• Impulse Sales Executive & Field Sales Trainer

  • Mar 2006 - Apr 2012



Coca Cola

• Sales Representative (Impulse)

  • Jan 2005 - Feb 2006