Senior System Engineer

• Feb 2023 - Present

Technical Consultant

• Aug 2018 - Present

Pre-Sales Technical Consultant • Facilitating as member of Trend Micro sales team, working towards understanding of security requirements of customer. • Understandings current concerns and devise the right approach & solution for addressing them. • Undertake and initiate the process of providing the virtual demo or onsite PoC activity • Working on RFP by providing compliance floated by customer with required validation and documentation. Pre-Sales Technical Consultant • Facilitating as member of Trend Micro sales team, working towards understanding of security requirements of customer. • Understandings current concerns and devise the right approach & solution for addressing them. • Undertake and initiate the process of providing the virtual demo or onsite PoC activity • Working on RFP by providing compliance floated by customer with required validation and documentation.

Systems Engineer Presales - Cybersecurity

• Oct 2014 - Jul 2018

Sales Engineer • Facilitating as member of Cisco Security architecture team (GSSO), working with the sales team for solution pitch, design of the solution as per the customer requirement. Includes customer presentation, solution design, responding to RFP's. • Working on RFP by providing compliance floated by customer with required validation and documentation • Conducting online demo sessions in customer and partner events. • Undertake and initiate the process of providing the demo or PoV activity in customer environment. • Working with the trusted partners for knowledge transfer, pre-sales training and help in customer deployment tasks. • Security sessions for partners and their participation for Cisco security products selling and pitching of the same. Show less

Technical Consultant

• Apr 2011 - Sep 2014

Consultant (Pre-Sales & Post sales) • To primarily understand the customer's requirement and mapped it to the product features (worked on Websense DLP, Web Security, Email Security), demonstrate the same and complete the sales cycle. • Provide technical support in the deployment of the security solution Consultant (Pre-Sales & Post sales) • To primarily understand the customer's requirement and mapped it to the product features (worked on Websense DLP, Web Security, Email Security), demonstrate the same and complete the sales cycle. • Provide technical support in the deployment of the security solution

Senior Engineer - Technical Support

• May 2006 - Feb 2011

Technical Support • Providing technical support related to security products POC, deployment and implementation, up gradation of the deployed security product. • Provide technical support in the deployment of the security solution. • Provide onsite and online support (remote access and telephonic support) for the installation, deployment and troubleshooting of desktop and gateway level security solutions. Technical Support • Providing technical support related to security products POC, deployment and implementation, up gradation of the deployed security product. • Provide technical support in the deployment of the security solution. • Provide onsite and online support (remote access and telephonic support) for the installation, deployment and troubleshooting of desktop and gateway level security solutions.