DevOps Release Manager

• Feb 2022 - Present

• Facilitating the development of end-to-end CI/CD pipelines in Azure DevOps and integrating the same with SonarQube during POCs (Proof of Concept) • Coordinating with various Development Teams for ensuring appropriate documentation of release content and maintain traceability to requirements • Planning upcoming release windows & cycles across the portfolio to optimize timelines • Devising comprehensive content and roll-out strategies for releases, ensuring seamless alignment with change management processes • Conducting release readiness, milestones, and business go/ no-go reviews • Optimized deployment processes, reducing average deployment time by 50% • Maintained a response time of 15 minutes for critical incidents, meeting SLA requirements consistently Show less

Lead Admin

• Apr 2019 - Jan 2022

• Design automation interfaces for Database changes as they relate to software releases. • Maintain a release schedule. • Hold regular meetings to review schedules. • Create and maintain procedures for release management. • Maintain release notes and release communication to customers and IT staff. • Design automation interfaces for Database changes as they relate to software releases. • Maintain a release schedule. • Hold regular meetings to review schedules. • Create and maintain procedures for release management. • Maintain release notes and release communication to customers and IT staff.

Technical Lead

• Dec 2018 - Mar 2019

• Drove learning, research, and proof-of-concept initiatives for a state-of-the-art application, while coordinating development, testing, and database support functions • Led a cross-functional development Team, ensuring efficient task assignments and implementing agile development methodologies for successful implementation • Managed design and maintenance of applications’ database structures, utilizing SQL and DBMS to ensure efficient data storage, retrieval, and integrity • Drove learning, research, and proof-of-concept initiatives for a state-of-the-art application, while coordinating development, testing, and database support functions • Led a cross-functional development Team, ensuring efficient task assignments and implementing agile development methodologies for successful implementation • Managed design and maintenance of applications’ database structures, utilizing SQL and DBMS to ensure efficient data storage, retrieval, and integrity

Module Lead

• Aug 2014 - Nov 2018

• Acted as primary POC for infrastructure incidents, owning production alerts & ensuring prompt resolution; worked with relevant Teams/ stakeholders for the same • Enhanced application performance speed by identifying and implementing measures for improvement such as reducing redundancies, optimizing back-end organization, and utilizing techniques like caching, code optimization, or database optimization • Facilitated Development & Operations Teams by automating deployment pipelines, configuration management, and monitoring processes using suitable tools Show less

Support Consultant

• May 2011 - Jul 2014

• Worked with cross-functional Teams, including Software Developers, Quality Assurance, and Product Managers, to address complex issues • Identified patterns and recurring customer issues and suggested improvements to the Product Development Team, enhancing the overall user experience • Assisted in testing and validating new product releases or updates, ensuring product functionality, usability, and performance meet quality standards • Conducted product training sessions for customers & internal Teams, sharing best practices and troubleshooting techniques Show less

Software Engineer

• Jun 2010 - May 2011

Software Engineer

• Jul 2007 - Jun 2010