Experience

Mitek Systems
• United States
• Software Development
• 300 - 400 Employee
• Customer Success Manager

  • Dec 2022 - Present


Verificient Technologies

• United States
• Software Development
• 100 - 200 Employee

• Customer Success Manager

  • Aug 2020 - Aug 2022

  Working with advanced AI-based remote workforce management & employee engagement solution for work-at-home compliance and security, RemoteDesk. Working with clients to schedule product demo and onboard them after a successful conversion. Assisting users and internal team members with training and support documentation. Also actively involved with continuous product testing, development, and feedback for the core backend teams. Working with advanced AI-based remote workforce management & employee engagement solution for work-at-home compliance and security, RemoteDesk. Working with clients to schedule product demo and onboard them after a successful conversion. Assisting users and internal team members with training and support documentation. Also actively involved with continuous product testing, development, and feedback for the core backend teams.



Cloufi (Salesforce.com SI and ISV Partner)

• Marketing Manager

  • Oct 2018 - Dec 2019

  Cloufi is a full administration IT service supplier with primary focus on technology advancements such as Salesforce, Machine Learning, AI, Deep Learning, Automation, Cloud Computing, etc. My role was typically to generate/manage and close leads in order to onboard clients with our organisation. Being the first point of contact and understanding the clients requirements to accurately communicate it through to the development team. Scouting various platforms like Upwork, Freelancer, Guru etc. to get potential projects in the field of Salesforce, MI/AI and Web development. Brainstorming the life cycle of a project with appropriate guidelines and milestones geared towards proper delivery of the same. Overseeing the performance of the team and getting client feedbacks after every successful delivery. Show less



Red Orange Technologies Pvt Ltd

• Assistant Marketing Manager

  • Jun 2017 - Oct 2018

  Overlooking various activities right from Market analysis, Competitive study, Product promotion and Social media marketing. Helping to create a social community in order to reach the target market and increasing the brand visibility. Concluding meetings with potential prospects to help onboard them with Red Orange Technologies. Recruiting and mentoring candidates, keeping the organizational goal in mind. Overlooking various activities right from Market analysis, Competitive study, Product promotion and Social media marketing. Helping to create a social community in order to reach the target market and increasing the brand visibility. Concluding meetings with potential prospects to help onboard them with Red Orange Technologies. Recruiting and mentoring candidates, keeping the organizational goal in mind.



ShoppinPal

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing and Customer Development Intern

  • Apr 2016 - Apr 2017

  Started my work as a Marketing intern, handling the social media platforms for the organisation. Carrying out Competitor analysis and Market research in order to make the product a perfect fit for the target market. Analysing the trends in the ecosystem and taking the corrective measures to avoid bottlenecks. Product testing and communicating the changes to the development team for making the product launch a big success. Started my work as a Marketing intern, handling the social media platforms for the organisation. Carrying out Competitor analysis and Market research in order to make the product a perfect fit for the target market. Analysing the trends in the ecosystem and taking the corrective measures to avoid bottlenecks. Product testing and communicating the changes to the development team for making the product launch a big success.