Experience

bWave
• Spain
• Wellness and Fitness Services
• Account and Administrative Executive

  • Jan 2023 - Present


Scicom MSC Berhad

• Malaysia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Executive

  • Aug 2021 - Nov 2022

  I worked as Live ChatAgent under the Celcom project for almost a year and additionally worked as technical support (Inbound and Outbound call center) for 6 months on the same project. Job skill:- -Managing several conversations in less than three minutes. - Attend approximately >150 chats on a daily basis. - I am a problem solver who can address complaints from various perspectives. I can provide solutions to different types of issues and help resolve them efficiently. I worked as Live ChatAgent under the Celcom project for almost a year and additionally worked as technical support (Inbound and Outbound call center) for 6 months on the same project. Job skill:- -Managing several conversations in less than three minutes. - Attend approximately >150 chats on a daily basis. - I am a problem solver who can address complaints from various perspectives. I can provide solutions to different types of issues and help resolve them efficiently.