Yoga Purnomo
Sr. Partnership Associate at Cakap- Claim this Profile
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Credentials
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Tax Breved A & B
LPP Purnawarman
Experience
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Cakap
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Indonesia
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E-learning
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300 - 400 Employee
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Sr. Partnership Associate
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Jan 2023 - Present
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CoLearn
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United States
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Education Administration Programs
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1 - 100 Employee
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Sr. Sales Excecutive
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May 2022 - Dec 2022
• Lead small team from new comers and give a feedback for sales technique • Get Fresh Leads from marketing or make a warm call for arrange schedule meeting • Make a preparation notes what customer need before meeting • Managing and converting leads for versatile CoLearn programs • Delivering in-depth information such as the golden circle of CoLearn to prospective learners through counselling • Identifying references through existing customer base to increase the sales pipeline • Assisting learners through effective communication • Administered proper documentation in the CRM such as sales process tracking and data management Show less
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EF English First
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Switzerland
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Education Administration Programs
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700 & Above Employee
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Progress Advisor
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Aug 2019 - May 2022
- PIC Team EF Premium Program Homestay - Up selling more product to retain customer - Customer relationship management - Makes seasonal sales that are in accordance and Achieves personal retention sales target - Demonstrates and communicates key drivers of customer satisfaction for the target customer to Progress Advisor - Ensure NPS goals are achieved - Resolve problem, question, and complaints from customers - Makes and develops systems for Progress Advisor driving customer loyalty and delivering service excellent based on company’s service and relationship strategy and leads its execution - Serve the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Show less
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Apprentice Business
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Jan 2019 - Mar 2019
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Course Consultant (Part Time)
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Dec 2016 - Mar 2017
- Telemarketing & data entry - Introduce core product to customer - Serve the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while gaining trust to close on new student contract - Uses negotiating skill and creative selling abilities to close on new student contract - Understands the overall market – competitor’s strength and weakness and knows how to sell against them - Telemarketing & data entry - Introduce core product to customer - Serve the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while gaining trust to close on new student contract - Uses negotiating skill and creative selling abilities to close on new student contract - Understands the overall market – competitor’s strength and weakness and knows how to sell against them
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Panasonic
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Japan
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Operations Staff
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Jul 2014 - Jan 2015
- Make Assembly Radio or Camera - Quality Control Assembly Good - Make Assembly Radio or Camera - Quality Control Assembly Good
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Education
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Universitas Pembangunan Nasional Veteran Jakarta
Bachelor's degree, Business Administration and Management, General -
SMK Negeri 2 Depok
Teknik Audio Video, A