Yoga Purnomo

Sr. Partnership Associate at Cakap
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Location
Pancoran Mas, West Java, Indonesia, ID

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Credentials

  • Tax Breved A & B
    LPP Purnawarman

Experience

    • Indonesia
    • E-learning
    • 300 - 400 Employee
    • Sr. Partnership Associate
      • Jan 2023 - Present
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Sr. Sales Excecutive
      • May 2022 - Dec 2022

      • Lead small team from new comers and give a feedback for sales technique • Get Fresh Leads from marketing or make a warm call for arrange schedule meeting • Make a preparation notes what customer need before meeting • Managing and converting leads for versatile CoLearn programs • Delivering in-depth information such as the golden circle of CoLearn to prospective learners through counselling • Identifying references through existing customer base to increase the sales pipeline • Assisting learners through effective communication • Administered proper documentation in the CRM such as sales process tracking and data management Show less

    • Switzerland
    • Education Administration Programs
    • 700 & Above Employee
    • Progress Advisor
      • Aug 2019 - May 2022

      - PIC Team EF Premium Program Homestay - Up selling more product to retain customer - Customer relationship management - Makes seasonal sales that are in accordance and Achieves personal retention sales target - Demonstrates and communicates key drivers of customer satisfaction for the target customer to Progress Advisor - Ensure NPS goals are achieved - Resolve problem, question, and complaints from customers - Makes and develops systems for Progress Advisor driving customer loyalty and delivering service excellent based on company’s service and relationship strategy and leads its execution - Serve the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Show less

    • Apprentice Business
      • Jan 2019 - Mar 2019
    • Course Consultant (Part Time)
      • Dec 2016 - Mar 2017

      - Telemarketing & data entry - Introduce core product to customer - Serve the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while gaining trust to close on new student contract - Uses negotiating skill and creative selling abilities to close on new student contract - Understands the overall market – competitor’s strength and weakness and knows how to sell against them - Telemarketing & data entry - Introduce core product to customer - Serve the customer by understanding their needs and recommending the appropriate features that best meet their needs and exceed their expectations, while gaining trust to close on new student contract - Uses negotiating skill and creative selling abilities to close on new student contract - Understands the overall market – competitor’s strength and weakness and knows how to sell against them

    • Japan
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Operations Staff
      • Jul 2014 - Jan 2015

      - Make Assembly Radio or Camera - Quality Control Assembly Good - Make Assembly Radio or Camera - Quality Control Assembly Good

Education

  • Universitas Pembangunan Nasional Veteran Jakarta
    Bachelor's degree, Business Administration and Management, General
    2015 - 2019
  • SMK Negeri 2 Depok
    Teknik Audio Video, A
    2012 - 2015

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