Yoana Krasteva

Human Resources Specialist at Adastra Bulgaria
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Contact Information
us****@****om
(386) 825-5501
Location
Sofia, Sofia City, Bulgaria, BG
Languages
  • Bulgarian Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Bulgaria
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Human Resources Specialist
      • Sep 2023 - Present

    • Bulgaria
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Consultant
      • Sep 2021 - Aug 2023

      - Using various recruitment channels to select candidates suitable for the required openings, conducting behavior bases technical interviews and documenting the entire recruitment process; - Developing and enacting different recruitment strategies; - Using up to date market research to deliver efficient targeted matches. - Using various recruitment channels to select candidates suitable for the required openings, conducting behavior bases technical interviews and documenting the entire recruitment process; - Developing and enacting different recruitment strategies; - Using up to date market research to deliver efficient targeted matches.

    • Bulgaria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Talent Acquisition Specialist (contract via Bica)
      • Dec 2022 - May 2023

    • Czechia
    • Software Development
    • 700 & Above Employee
    • GDS Booking Agent
      • Oct 2020 - Aug 2021

      - Working with different GDS systems: Amadeus, Galileo, Farelogix and Sabre; - Creating, updating and correcting reservations in the systems, mentioned above.

    • Customer Service Specialist
      • Jul 2018 - Oct 2020

      - Providing customer support to clients facing difficulties at the airport; - Resolving issues with reservations and informing customers of how certain processes, both company wise and international, work; - Finding and securing alternative travel and sleeping arrangements at the last possible moment; - Acting as a stand-in manager of the team; - Coaching the newly recruited members of the Guarantee team; - Assisting with the training of newly hired Guarantee agents.

    • Bulgaria
    • Education Management
    • 100 - 200 Employee
    • English Teacher
      • Sep 2015 - Jun 2016

      - Creating individual study plans for a number of different difficulty levels of language learning; - Preparing students for international exams; - Coaching and providing the necessary support for struggling students. - Creating individual study plans for a number of different difficulty levels of language learning; - Preparing students for international exams; - Coaching and providing the necessary support for struggling students.

Education

  • Sofia University St. Kliment Ohridski
    Bachelor's degree, Psychology
    2014 - 2018

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