Yesenia Montesano π
Operations Associate at Swoop Tutors- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Google Project Management
CourseraJun, 2022- Oct, 2024 -
Agile Project Management
CourseraMay, 2022- Oct, 2024 -
Project Execution: Running the Project
CourseraMay, 2022- Oct, 2024 -
Project Planning: Putting It All Together
CourseraMay, 2022- Oct, 2024 -
Foundations of Project Management
CourseraApr, 2022- Oct, 2024 -
Project Initiation: Starting a Successful Project
CourseraApr, 2022- Oct, 2024
Experience
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Swoop Tutors
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United States
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E-Learning Providers
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1 - 100 Employee
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Operations Associate
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Sep 2022 - Present
β’ Manage multiple projects simultaneously, ensuring performance, timelines, and quality are achieved β’ Lead daily administrative and clerical tasks to support daily operations β’ Serves as the main point of contact for internal and external stakeholders for all ongoing projects β’ Assist human resources with recruitment activities and create work schedules β’ Manage multiple projects simultaneously, ensuring performance, timelines, and quality are achieved β’ Lead daily administrative and clerical tasks to support daily operations β’ Serves as the main point of contact for internal and external stakeholders for all ongoing projects β’ Assist human resources with recruitment activities and create work schedules
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Self Employed
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United States
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700 & Above Employee
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Ecommerce Manager
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Jan 2020 - Sep 2022
β’ Achieve Top-Rated Seller status within 6 months, consistent ROI of 300%, and 99% positive feedbackβ’ Research market trends to inform and prioritize product decisions, increasing monthly sales by 35%β’ Communicate with customers to answer questions resolve disputes, and collect payments
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Mathematics Tutor
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Sep 2019 - Jul 2021
β’ Developed project scope with stakeholders to ensure deadlines and success criteria were achievedβ’ Scheduled and maintained an up-to-date scheduling system for clients on a weekly basis with Asanaβ’ Facilitated weekly retrospectives to determine areas of strength and growth for future coaching session
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Hillsborough County Public Schools
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Primary and Secondary Education
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700 & Above Employee
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Gifted Education Teacher
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Mar 2018 - Sep 2022
β’ Track KPIs and metrics for clients within the database while accurately documenting for compliance β’ Submit reports of client performance to leadership and stakeholders quarterly to assess progress β’ Communicate strategically with stakeholders weekly through newsletters, emails, and calls β’ Offer differentiated content with PBL, Reteach, Inquiry Based, UDL, Backwards Design, and Reteach
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Intermediate Math and Science Teacher
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Jul 2015 - Mar 2018
β’ Collaborated with 30+ internal and external stakeholders to establish project scope and objectivesβ’ Executed 8 annual events with 300 attendees each, including vendors, marketing, and itinerariesβ’ Managed a minimum of 30 projects (per quarter) simultaneously with a cross functional teamβ’ Developed project guides, maps, scope and sequence, differentiated resources, and assessments
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SAINT LUKE ACADEMY
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United States
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Religious Institutions
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1 - 100 Employee
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8th Grade Science Teacher
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Jun 2014 - Jun 2015
β’ Collaborated with internal and external stakeholders to plan and execute age-appropriate curricula β’ Conducted performance gap analysis to assess and prioritize performance based on client goals β’ Produced and delivered Train the Trainer materials for career development and task management β’ Collaborated with internal and external stakeholders to plan and execute age-appropriate curricula β’ Conducted performance gap analysis to assess and prioritize performance based on client goals β’ Produced and delivered Train the Trainer materials for career development and task management
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Education
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2010 - 2014
University of Illinois at Chicago
Bachelor of Applied Science - BASc, Elementary Education and Teaching -
2008 - 2010
Harper College
Associate's Degree
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