Ylonda Siegert
Client Services Manager at Homewatch CareGivers- Claim this Profile
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Bio
Experience
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Homewatch CareGivers
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United States
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Home Health Care Services
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700 & Above Employee
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Client Services Manager
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Aug 2021 - Present
Client Service Manager (CSM) is responsible for a portfolio consisting of clients and caregivers. CSM’s onboard new clients and schedule shifts based on client demand. They are responsible for ensuring all schedules are filled quarterly, OT is minimized, and all client plan of care updates are completed. This position has On-Call responsibilities which require work outside of normal business hours.
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On Call Manager
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Apr 2021 - Aug 2021
Day to day management of car givers, intakes, and scheduling. Assuring that all clients needs are taken care of. Responsible for journaling client care and care giver.
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Home Health Aide
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Apr 2017 - Apr 2021
My responsibilities as a care giver included caring for people who have chronic illnesses, age-related health issues, cognitive impairments, or disabilities. I provided my clients with the medical support, companionship, and safety supervision that they need in their home or a facility.
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Education
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Eastern Michigan University
Bachelor's degree in Social Work, Social Work
Community
