Ylana Alfeo-Calvo
Dealer Account Executive at EXECUTIVE TAG & TITLE SVCS., INC.- Claim this Profile
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Bio
Yossi J Amuial
I am writing to wholeheartedly recommend Ylana Alfeo-Calvo for any role in the automotive industry or customer service. As an Executive Title Processor, I have had the privilege of working closely with Ylana, and can attest to her expertise, efficiency, and unparalleled customer service skills. Ylana's responsibilities include processing registrations and tags for all new and used vehicles in all 50 states, and she executes these tasks with remarkable precision and attention to detail. This not only ensures accurate transactions but also improves our dealership's turnaround time, enhancing our customer satisfaction and customer service. Her preparation of tax/title documentation is thorough and professional, and she places a strong emphasis on proper client identification. Ylana's communication skills are outstanding as well. She communicates with a high volume of clients daily and always provides prompt, comprehensive and helpful responses to their inquiries. Her exceptional ability to make clients feel valued and informed sets her apart, and her proactive approach in offering updates on transactions is truly commendable. In conclusion, I believe Ylana is a valuable asset to any organization. Her expertise, efficiency, and exceptional customer service skills make her an ideal candidate for any role in the automotive industry or customer service. I highly recommend Ylana without any reservation.
Yossi J Amuial
I am writing to wholeheartedly recommend Ylana Alfeo-Calvo for any role in the automotive industry or customer service. As an Executive Title Processor, I have had the privilege of working closely with Ylana, and can attest to her expertise, efficiency, and unparalleled customer service skills. Ylana's responsibilities include processing registrations and tags for all new and used vehicles in all 50 states, and she executes these tasks with remarkable precision and attention to detail. This not only ensures accurate transactions but also improves our dealership's turnaround time, enhancing our customer satisfaction and customer service. Her preparation of tax/title documentation is thorough and professional, and she places a strong emphasis on proper client identification. Ylana's communication skills are outstanding as well. She communicates with a high volume of clients daily and always provides prompt, comprehensive and helpful responses to their inquiries. Her exceptional ability to make clients feel valued and informed sets her apart, and her proactive approach in offering updates on transactions is truly commendable. In conclusion, I believe Ylana is a valuable asset to any organization. Her expertise, efficiency, and exceptional customer service skills make her an ideal candidate for any role in the automotive industry or customer service. I highly recommend Ylana without any reservation.
Yossi J Amuial
I am writing to wholeheartedly recommend Ylana Alfeo-Calvo for any role in the automotive industry or customer service. As an Executive Title Processor, I have had the privilege of working closely with Ylana, and can attest to her expertise, efficiency, and unparalleled customer service skills. Ylana's responsibilities include processing registrations and tags for all new and used vehicles in all 50 states, and she executes these tasks with remarkable precision and attention to detail. This not only ensures accurate transactions but also improves our dealership's turnaround time, enhancing our customer satisfaction and customer service. Her preparation of tax/title documentation is thorough and professional, and she places a strong emphasis on proper client identification. Ylana's communication skills are outstanding as well. She communicates with a high volume of clients daily and always provides prompt, comprehensive and helpful responses to their inquiries. Her exceptional ability to make clients feel valued and informed sets her apart, and her proactive approach in offering updates on transactions is truly commendable. In conclusion, I believe Ylana is a valuable asset to any organization. Her expertise, efficiency, and exceptional customer service skills make her an ideal candidate for any role in the automotive industry or customer service. I highly recommend Ylana without any reservation.
Yossi J Amuial
I am writing to wholeheartedly recommend Ylana Alfeo-Calvo for any role in the automotive industry or customer service. As an Executive Title Processor, I have had the privilege of working closely with Ylana, and can attest to her expertise, efficiency, and unparalleled customer service skills. Ylana's responsibilities include processing registrations and tags for all new and used vehicles in all 50 states, and she executes these tasks with remarkable precision and attention to detail. This not only ensures accurate transactions but also improves our dealership's turnaround time, enhancing our customer satisfaction and customer service. Her preparation of tax/title documentation is thorough and professional, and she places a strong emphasis on proper client identification. Ylana's communication skills are outstanding as well. She communicates with a high volume of clients daily and always provides prompt, comprehensive and helpful responses to their inquiries. Her exceptional ability to make clients feel valued and informed sets her apart, and her proactive approach in offering updates on transactions is truly commendable. In conclusion, I believe Ylana is a valuable asset to any organization. Her expertise, efficiency, and exceptional customer service skills make her an ideal candidate for any role in the automotive industry or customer service. I highly recommend Ylana without any reservation.
Credentials
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Notary Public Commission
Notary Public Underwriters, Inc.May, 2022- Nov, 2024 -
Qualia Certified User
QualiaMay, 2022- Nov, 2024
Experience
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EXECUTIVE TAG & TITLE SVCS., INC.
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Dealer Account Executive
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Jan 2021 - Present
As an Account Executive at Executive Tag and Title, I am committed to building and nurturing lasting relationships with our clients in the automotive industry. My primary focus is on ensuring their vehicle registration and titling needs are met with exceptional service and a personalized approach. Key Responsibilities: - Actively identifying and pursuing new business opportunities on SalesForce - Conducting sales presentations and product demonstrations to highlight our… Show more As an Account Executive at Executive Tag and Title, I am committed to building and nurturing lasting relationships with our clients in the automotive industry. My primary focus is on ensuring their vehicle registration and titling needs are met with exceptional service and a personalized approach. Key Responsibilities: - Actively identifying and pursuing new business opportunities on SalesForce - Conducting sales presentations and product demonstrations to highlight our services and generate interest - Negotiating and closing deals, always prioritizing the establishment of long-term partnerships - Collaborating with internal teams to ensure efficient processing of registrations and title transfers, catering to each client's unique requirements - Consistently communicating with clients to address any concerns, provide updates, and guarantee their satisfaction with our services - Keeping an eye on market trends and competitor activities to identify growth opportunities and areas for improvement With a customer-centric mindset and a passion for driving business growth, I am dedicated to providing exceptional services to our clients and contributing to the success of Executive Tag and Title. Show less As an Account Executive at Executive Tag and Title, I am committed to building and nurturing lasting relationships with our clients in the automotive industry. My primary focus is on ensuring their vehicle registration and titling needs are met with exceptional service and a personalized approach. Key Responsibilities: - Actively identifying and pursuing new business opportunities on SalesForce - Conducting sales presentations and product demonstrations to highlight our… Show more As an Account Executive at Executive Tag and Title, I am committed to building and nurturing lasting relationships with our clients in the automotive industry. My primary focus is on ensuring their vehicle registration and titling needs are met with exceptional service and a personalized approach. Key Responsibilities: - Actively identifying and pursuing new business opportunities on SalesForce - Conducting sales presentations and product demonstrations to highlight our services and generate interest - Negotiating and closing deals, always prioritizing the establishment of long-term partnerships - Collaborating with internal teams to ensure efficient processing of registrations and title transfers, catering to each client's unique requirements - Consistently communicating with clients to address any concerns, provide updates, and guarantee their satisfaction with our services - Keeping an eye on market trends and competitor activities to identify growth opportunities and areas for improvement With a customer-centric mindset and a passion for driving business growth, I am dedicated to providing exceptional services to our clients and contributing to the success of Executive Tag and Title. Show less
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ARRIGO AUTOMOTIVE GROUP, INC.
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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BDC Leads Specialist
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Jun 2016 - Dec 2018
Transitioned incoming phone leads to potential cliental and handled over 50+ inbound phone calls and emails through the automotive software system CDK. As well as maintaining long-term relationship and following up with present and past clients. Transitioned incoming phone leads to potential cliental and handled over 50+ inbound phone calls and emails through the automotive software system CDK. As well as maintaining long-term relationship and following up with present and past clients.
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Education
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2023 - 2025
Florida State University
Master of Business Administration - MBA, Risk Management & Insurance -
2018 - 2020
Florida State University
Bachelor of Science - BS, Business Administration and Management, General -
2012 - 2016
Palm Beach Central High School
9th - 12th Grade
Community
