Experience

China Mobile Phones

• China
• Telecommunications
• 1 - 100 Employee

• Product Designer

  • Jul 2023 - Sep 2023

  Guangzhou, Guangdong, China · Responsible for optimizing user experience on the web and mini-program versions of the "Honghu Campus-Enterprise Collaboration Platform." Involved in the design of new features, interfaces, and interactions for the "Campus-Enterprise Edition," supporting big data talent development. · Conduct user research, including surveys and semi-structured interviews with 50+ users who participated in internships, training, certification, and competitions on the platform. Identify 15 key optimization… Show more · Responsible for optimizing user experience on the web and mini-program versions of the "Honghu Campus-Enterprise Collaboration Platform." Involved in the design of new features, interfaces, and interactions for the "Campus-Enterprise Edition," supporting big data talent development. · Conduct user research, including surveys and semi-structured interviews with 50+ users who participated in internships, training, certification, and competitions on the platform. Identify 15 key optimization requirements, propose solutions, and determine product iteration direction to enhance user experience, attract new users, and add value to the business. · Perform SWOT analysis on three competitors, focusing on the product of online education platforms, at strategic, scope, structural, framework, and performance levels. Analyze and summarize competitors' strengths in terms of product information, user profiles, functional structures, and interaction flows. · Create comprehensive UI visual guidelines for the "Honghu Platform" Campus-Enterprise Edition's B-end teacher management backend to improve design efficiency and product quality. Participate in design reviews and collaborate with designers to optimize UI designs in a timely manner. Conduct testing and design reviews before product launch. Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Product Manager

  • May 2023 - Jul 2023

  Beijing, China · Contributed to the design and iterations of "Deloitte Industry Chain," a digital product providing industry chain analysis and consulting for banking clients, facilitating business decisions and credit allocation planning. · Assisted the Product Manager in prototype design, independently creating main functional interfaces and interactive effects, including expected scenarios and hot industry showcases. Ensured end-to-end follow-up on UI design and functionality implementation. ·… Show more · Contributed to the design and iterations of "Deloitte Industry Chain," a digital product providing industry chain analysis and consulting for banking clients, facilitating business decisions and credit allocation planning. · Assisted the Product Manager in prototype design, independently creating main functional interfaces and interactive effects, including expected scenarios and hot industry showcases. Ensured end-to-end follow-up on UI design and functionality implementation. · Conducted testing and iterations, proposing more than 10 optimization suggestions based on actual interface performance. Identified and assisted in resolving 100+ bugs with the development team, completing iterations from version 1.0 to 2.0. · Acted as a liaison, collaborating with various stakeholders, including developers and data teams, to ensure a comprehensive understanding of the product and to drive and coordinate the development progress. · Managed user accounts and permissions while actively monitoring product data on the backend. Gathered user feedback and continuously optimized the product to enhance user satisfaction. Show less



China Construction Bank (Asia)

• Hong Kong
• Banking
• 700 & Above Employee

• Customer Service Assistant

  • Jul 2021 - Aug 2021

  Jining, Shandong, China · Assisted the customer manager with issuing certificate of credit, and helped with auditing financial statements within the past two years · Dealt with loan business of small and micro enterprises, and issued 4 million loans in total · Assisted the lobby manager in handling deposit and withdrawal business, issuing bank cards and credit cards, promoting CCB financial products and maintaining the order of the lobby