Experience

Maples Group

• Cayman Islands
• Financial Services
• 700 & Above Employee

• RTA

  • Nov 2018 - Present



International Civil Aviation Organization

• Canada
• Airlines and Aviation
• 700 & Above Employee

• Data Analyst Intern

  • Apr 2018 - Oct 2018

  • Reviewed and compiled financial data from global airlines companies for the ICAO’s Annual Report of 2018 • Validated carrier fuel consumption data and estimated revenues and route costs for each airline and state • Prepared various reports, analysis, and calculations using Excel and VBA for the Supervisor Key Achievement: ✔ Earned a recommendation letter from the Supervisor for exceeding all performance expectations • Reviewed and compiled financial data from global airlines companies for the ICAO’s Annual Report of 2018 • Validated carrier fuel consumption data and estimated revenues and route costs for each airline and state • Prepared various reports, analysis, and calculations using Excel and VBA for the Supervisor Key Achievement: ✔ Earned a recommendation letter from the Supervisor for exceeding all performance expectations



Canada China International Film Festival

• Montreal, Canada Area

• Marketing Coordinator

  • Feb 2017 - Jun 2018

  • Coordinated the marketing activities for a team of 25 volunteers during the month-long international film festival • Participated in weekly meetings with leaderships teams to review performance and address any issues or concerns • Coordinated the marketing activities for a team of 25 volunteers during the month-long international film festival • Participated in weekly meetings with leaderships teams to review performance and address any issues or concerns



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Sep 2017 - Feb 2018

  • Provided expert customer service to Rogers clients to review and resolve issues with their devices and services • Built strong rapports with customers to understand specific needs and recommend new products or services • Supported the launch of new products by educating clients on the new product features and specifications Key Achievement: ✔ Ranked in the top 5 among 100+ Customer Service Representatives for sales and customer satisfaction ratings ✔ Received the only Golden Star for performance excellence during the training program with 20+ colleagues ✔ Contributed to the highest team sales in Rogers history during Black Friday in 2017 Show less