Tom Yip

Sales Consultant at Comfy Heating & Air Conditioning Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Alameda, California, United States, US
Languages
  • English -
  • Chinese (Cantonese) Elementary proficiency

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Loren Dalton

I've known Tom Yip for a number of years. For quite a while, I was the President of the Northern California PennySaver and Tom was one of our consistently top performing sellers. Tom did a great job of developing relationships with customers and then, investing the time to find ways to grow that account to where we were maximizing our returns from the customer, while helping them grow their business in the best possible way. He generally had very strong retention of his accounts compared to his peers because of the great job he did in building relationships. He was careful to not sell his customers something that he wasn't 100% committed to being the best thing for them. His customers knew that he was always looking out for them first and foremost and this was why he had such loyalty from them. Later on, I had the opportunity to watch Tom work (and work with him) when I was serving as the President of PennySaverUSA.com. Tom did a great job of taking our internet products and seeing which of those products would be beneficial to his clients. He was, once again, very diligent in testing products out before he told his customers that these were the right products for them. But, he also knew that by taking advantage of the right things we had to offer, he would be able to help his customers reach a different group of potential customers for them (separate from those who read our publication). A company or sales leader would do well to not pass judgement too quickly on Tom Yip when evaluating what he can bring to the table. He can easily come across as too soft-spoken to be a good seller. But, what you would be missing in that evaluation is the fire that burns within him. When it comes to sales growth, he is one of those sellers who "speaks softly", but carries a big stick"! I would bet ALL DAY LONG on Tom and his ability. He grows business the RIGHT WAY...by doing what is best for his customer!!

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Sales Consultant
      • Jan 2021 - Present

      • Delivering sales presentations on residential HVAC products and services • Following-up on sales leads, referrals, and initiating calls to generate sales • Creating customer value with ultimate customer service to drive 100% customer loyalty and satisfaction •Preparing recommendations and pricing, presenting proposals, negotiating, and closing sales • Conducting home assessments and consulting with homeowners regarding the comfort and energy efficiency in their home • Delivering sales presentations on residential HVAC products and services • Following-up on sales leads, referrals, and initiating calls to generate sales • Creating customer value with ultimate customer service to drive 100% customer loyalty and satisfaction •Preparing recommendations and pricing, presenting proposals, negotiating, and closing sales • Conducting home assessments and consulting with homeowners regarding the comfort and energy efficiency in their home

    • Owner
      • Sep 2006 - Present

      Owner of Color Me Mine of Alameda with 2 business partners. It's my business investment. We built this store from the ground up. It is a profitable store; achieving 12% growth each year. Color Me Mine is the category leader in contemporary ceramics and the only international chain in the industry. We are an ART-AS-ENTERTAINMENT studio, offering loyal customers a relaxing environment where they can customize unfinished ceramics to express their personal vision. Owner of Color Me Mine of Alameda with 2 business partners. It's my business investment. We built this store from the ground up. It is a profitable store; achieving 12% growth each year. Color Me Mine is the category leader in contemporary ceramics and the only international chain in the industry. We are an ART-AS-ENTERTAINMENT studio, offering loyal customers a relaxing environment where they can customize unfinished ceramics to express their personal vision.

    • Freelance Account Manager
      • Apr 1997 - Present

      Netflix: September 2018 – Present Perception PR 2018 – Present JCWeaver3PR: February 2013 – Present Allied Global Marketing: April 1997 – Present • Represent and promote the movie studios at offsite screenings & events • Coordinate with publicists to execute the studios’ directives • Manage and grow client relationships with studio publicists and marketing directors • Build rapport with members of the press and corporate partners • Engage movie audiences with social media activations • Identify and prepare audience reaction and demographics reports • Active accounts: Walt Disney Pictures, Warner Bros, Netflix, Sony Pictures, A24, Paramount Pictures, Universal Pictures, DreamWorks, Lionsgate Films, Bleecker Street, Neon, and Amazon Studios Show less

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Residential Sales Consultant
      • Jun 2020 - Dec 2020

      • Consistently achieving top sales revenue at the center • Delivering sales presentations on residential HVAC products and services • Following-up on sales leads, referrals, and initiating calls to generate sales • Creating customer value with ultimate customer service to drive 100% customer loyalty and satisfaction •Preparing recommendations and pricing, presenting proposals, negotiating, and closing sales • Scheduling sales appointments to conduct home assessments and consulting with homeowners regarding the comfort and energy efficiency in their home • Collaborating with Technical teammates to reach common goals by providing each customer with an outstanding experience by a one-call resolution Show less

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Account Executive
      • Aug 1998 - Apr 2015

      • Consistently met or exceeded monthly sales revenue and account growth • Achieved high client retention rate of 85% monthly • Achieved low sales related sales adjustment rate, consistently 0.01% yearly • Increased account volume by fifteen-folds, since inception • Prospected for new business, and upsold current advertisers • Consulted advertisers on PennySaver’s print and digital products, and for premier partners’ digital products, including Google, Yahoo, and Bing • Managed and grew post-sale client relationships with advertisers • Coordinated with ad ops and credit, etc. internally to ensure a smooth and successful campaign execution • Monitored and analyzed clients’ campaigns, and proactively take initiative to improve results • Trained and mentored new associates Awards Achieved • President’s Club • 3-Time Winners Circle • Salesperson of the Year • Silver’s Club • Director’s Club • Quality Award Show less

Education

  • San Jose State University
    Bachelor of Science - BS, Advertising
    1992 - 1998

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