Country Sales Manager

• Sep 2020 - Present

I am responsible for the management and operations of the business in Nigeria. This, out of many other duties entails retention of existing clientele and expansion of the business, detailed analysis of local competitiveness, implementation of strategies for heightened brand awareness in a bid to increase profitability in Nigeria and as well facilitate investments in Nigeria.• Provide strategic guidance for establishment and growth of the Autobidmaster in Nigeria• Provide support to authorized dealers and individual buyers to bid, purchase and shipping aspect of their business from Copart Auction to Nigeria.• Execute the plans of the management for Business' strategies and growth plans• Continuously convert large customers and propose sales deals to authorized auto dealers• Provide Country insights by observing/monitoring national and international business trends then advising Global Management accordingly.• Provide and build a large network and partner with industry players to increase return on investment• Present sales, revenue, expense reports and determine realistic forecasts to the management team• Oversee the sales team including developing long and short-term strategic sales goals as well as recommending training programs to further the Company’s expansion initiative among other goals.• Periodically conduct market research for the product team & director regarding competition activities for business growth• Design and implement effective customer relationship measures to ensure customer retentions and referrals• Coordinate a collaborative work relationship with other departments/functions/Global trade team to ensure that the business process runs smoothly.

Business Development Manager(Cars)

• Nov 2019 - Present

I am responsible for planning and implementing sales, channel management and market development strategy. Also responsible for providing strategic direction and support to the field Sales force to achieve sales targets, increase visibility and revenue for the companySkills Acquired: Management skills, retail expansion skills, geographical selling skills, negotiation skills, communication skills, Analytical and problem solving skills, Multitasking skills.Responsibilities: • Overseeing sales target performance across the country• Recruiting and building sales teams in all geographical location• Training, coaching and improving local sales teams, including performance management where needed• Presenting our services to a range of potential business partners.• Frequently holding meetings within the given territory to boost profit and develop relationships with customers.• Intensive market research with focus on expanding the company's customer base and identifying new business opportunities within the assigned territory.• Working and closing large customer deals, particularly local and international deals• Proactively create solutions and improvements in sales execution in my assigned territory• Present sales, revenue and expenses reports and realistic forecasts to the management team• Identify emerging markets and market shifts while being fully aware of new products and competition status• Closing large local and international sales deals• Individual gross profit/traffic responsibility from new account acquisition• Regular and timely updates of progress/active accounts on CRM

Senior Sales Consultant

• Jun 2017 - Nov 2019

I work as a channel development manager managing and developing sales teams for the actualisation of the company’s goals. I created several channels in several states ensuring that sales operations and targets are achieved.Skills Acquired: Management skills, retail expansion skills, geographical selling skills, negotiation skills, communication skills, Analytical and problem solving skills, Multitasking skills.Responsibilities: • Develop and create an efficient channel distribution network that improve sales performance• Train and manage the affairs of all GAC Dealers and Franchisee in my area of operation• Engage and recruit new Dealers and Freelance for the operation of GAC Showrooms• Managing the GAC sales team for sales growth and revenue enhancement• Develop creative promotional strategies to attract more customers to the company• Develop and implement communication plans, train and manage employees while developing new business opportunities• Conduct market research to understand competitors’ businesses and market trends

AREA SALES MANAGER

• Oct 2012 - Nov 2019

I worked as a business development executive for the south western area, managing and developing sales teams for the actualisation of the company’s financial goals. I single-handedly managed up to 10 Glo Zones in the south western areas ensuring that sales operations and targets are met.Skills Acquired: Management skills, geographical selling skills, negotiation skills, communication skills, retail expansion skills.Responsibilities: • Developed and managed an efficient distribution network that improved sales performance• Secured new customers also maintained and developed existing accounts.• Implemented new sales strategies to achieve the monthly targets• Met and exceeded set monthly targets in terms of contributing and generating revenue for Globacom Zones• Created and maintained plans, track and manage deliverables that will result in incremental revenue• Engaged and recruited new Franchisees for the operation new Globacom shops• Managed the Globacom Zones’ sales team for sales growth and revenue enhancement• Developed creative promotional strategies to attract more customers to the company• Developed and implemented communication plans, trained and managed employees while developing new business opportunities• Engaged the Account managers, End users or Partners to increase Network coverage, by identifying new and refresh opportunities and raising awareness of the potential risks of uncovered network equipment.• Provided sales forecast, monitored dealers and retailers’ activities • Liaised with commercial sales, roll out team and sales department for marketing campaigns• Conducted market research to understand competitors’ businesses and market trends• Supported Customer Service and worked closely with Operations and Documentation on the execution of customer service contracts• Promoted the company’s services and products and coordinated sales efforts with other teams

Customer Service Representative

• Sep 2011 - Oct 2012

I worked out of the Globacom Customer Care Centre as a customer care specialist in handling all customer complaints and issues, whilst ensuring that the customers are satisfied with the organisation’s products and servicesSkills Acquired: Potent Interpersonal skills, resolution skills, negotiation skills, cross-selling skills. Customer Service Management, Problem-solving and analytical skillsDuties:• Effectively handled and resolved customer complaints, maintained fruitful customer relationships and liaised with customers on behalf of the company• Identified and handled customers enquiries completely and accurately• Ensured satisfactory customer service and updated customers’ details and information• Alert management on issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem• Followed up on all escalated issues until a logical conclusion is reached• Entered customer data and other relevant information into Support Centre database or other data repository, as required• Provided information and technical support concerning dispute processes, and assisted in determining resolution for customers

SALES ACCOUNT EXECUTIVE

• Apr 2010 - Sep 2011

I worked as an account manager handling and managing several key accounts on the sales of Gestetner machines and office automation applications.Skills Acquired: Selling skills, customer retention skills, negotiation skills, Duties:• Wrote business plans for current and tender business, provided after sales services and marketed the company's products• Follow up on customer communications in a timely and professional manner• Negotiate with the accounts as per price guidelines given, looking to maximize profits• Maintain records of customer details / sales visits in the Orient.

Management trainee

• Feb 2008 - 2010