Ying Zhang

Sr. Manager of Marketing Training Program at Human Horizons
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Contact Information
Location
Shenzhen, Guangdong, China, CN
Languages
  • English -

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Eric J. White

I worked directly with Zhangying at Crawford Solar Power and was greatly impressed by her attention to detail and commitment to team work. She is professional in all respects and brings energy to her work. It was a pleasure and a privilege working with her!

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Credentials

  • BEC Higher
    Cambridge English Language Assessment
    Nov, 2011
    - Sep, 2024

Experience

    • China
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Sr. Manager of Marketing Training Program
      • Oct 2022 - Present

      *Developed and implemented training programs for management team in combination with real-world business experience at the front line*Developed training plans for the development and promotion of front-line personnel throughout their career life cycle in Human Horizons *Managing regional internal trainers, coordinated and organized regional and headquarters training programs*Lead regional internal trainers to develop and prepare training materials and courseware for regional frontline personnel*Organized regular reviews of frontline stores to promote the implementation and execution of headquarters training content in frontline Show less

    • Region General Manager
      • Nov 2020 - Oct 2022

      2020.11 returned to the region and led the first batch of 40-member team in the southern region to achieve the first order performance in the country at the Guangzhou Auto Show. Participated in the site selection and construction of stores in the Southern region ,the stores have grown from nothing to 16 stores at present, with a team of 150 people, with 50% of the talents promoted and trained internally. Leading the Southern District team to participate in Shenzhen Guangzhou Hainan and other A-class auto shows on several occasions;2021.5 to open the first batch of national Hiphi X user focused test drive in May, as the general manager of Shenzhen Guangzhou city station, led the team in Guangzhou station to achieve the first batch of national city end (Beijing Shanghai Shenzhen Guangzhou Chengdu Hangzhou) orders during the test drive first performance;From 2021.5 to 2022.1the cumulative total orders in the southern region is the first in the country. Show less

    • Regional City Manager
      • Apr 2020 - Oct 2020

      2020.4-2020.11 in Shanghai headquarters, as the planning and business end of the marketing business system responsible, with the marketing IT department to work closely with the development and construction of the marketing business management system, personally write the business system PRD, the development of the business system of the whole process of the function of each module. Finally formed a perfect product and personally conducted system lecture and training on the business end. At the same time, as a core member in the early stage of business building, built the South Region team from 0 to 1 and participated in the whole recruitment process; Show less

    • China
    • Wholesale
    • Store Manager
      • Oct 2018 - Mar 2020

      2018.10-2019.4 In Beijing headquarters, as a seed store manager in retail operation management department, involved in building retail management system, operation process and business metrics. Using OKR for work goal alignment and goal execution; 2019.10.2019.11 Leading a team of 40 product specialists in Beijing and 30 product specialists in Shenzhen to achieve the highest number of transactions after the same batch of test drives in a centralized national test drive; *Leading the Beijing team to achieve the first order after the national open order lock and leading Shenzhen to achieve more than 30% of the order target after the open lock *Beijing team trained 3 store manager candidates in half a year, becoming the retail center with the most trained store managers and exported core backbone staff nationwide Show less

    • Store Manager
      • Feb 2017 - Apr 2018

      *Relocated to the recently opened store in a new district, with the smallest traffic and smallest store size in SZ, responsible for rebuilding low performance and morale. Interview the store candidates, and take responsibility for the career growth of my team of Owner Advisors and Product Specialists, including but not limited to 1:1 sales coaching sessions, constructive pipeline management reviews supporting and promoting top talent into future Tesla leaders*Turned around the store performance by increasing the sales volume 20% every quarter.*The first store in SZ hitting the sales target in 4th quarter 2017, and 10% over achieved thetarget with a team of 15 sales personnel. Show less

    • Owner Advisor
      • Mar 2016 - Jan 2017

      *Relocated to the flagship store in SZ, Responsible for building the sales team, driving sales,mentoring Product Specialists, and promoting excellence in customer service*Acted on behalf of the Manager in the Store Manager’s absence*Winner of 2016 Q3 APAC inventory sales campaign; the 2nd Winner of 2016 Q4 APACinventory sales campaign with a team of 6 Product Specialists.

    • Product Specialist
      • Oct 2014 - Feb 2016

      *Provide a fun educational experience for customers who come into the Tesla retail store.*Handling all walk in store guests, answering questions, educating the public about the electric drive experience. *Conduct educational conversations and business dealings in a way that creates a superior customer experience that represents the Tesla brand values.*Ranked Top 3 Sales in Mainland China 2015, and Top 1 in South China 2015

    • Marketing Assistant at Porsche Center Shenzhen
      • Nov 2013 - Sep 2014

      *Monitor the market development and perform marketing activities in PCSZ. *Coordinate with sales team to ensure all retail displays and promotion materials are in strict compliance with the brand guidelines *Develop monthly report and budget summery for Jebson groups and Porsche China . *Monitor the market development and perform marketing activities in PCSZ. *Coordinate with sales team to ensure all retail displays and promotion materials are in strict compliance with the brand guidelines *Develop monthly report and budget summery for Jebson groups and Porsche China .

    • Sales Executive
      • Sep 2011 - Jun 2012

      *Establish contacts with customers in a far and unfamiliar territory within a short period of time ,Prepare orders and delivers products to customers while maintaining and enhancing good customer relations . *Assist with reconciliation of customers accounts and credit sales . *Establish contacts with customers in a far and unfamiliar territory within a short period of time ,Prepare orders and delivers products to customers while maintaining and enhancing good customer relations . *Assist with reconciliation of customers accounts and credit sales .

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Development trainee
      • Jan 2011 - Mar 2011

      Teached basic computer course to students at Jomo Kenyatta Academy . Organised sessions and event introducing Chinese culture for local students . Teached basic computer course to students at Jomo Kenyatta Academy . Organised sessions and event introducing Chinese culture for local students .

Education

  • HKUST MBA
    Master of Business Administration - MBA, MBA
    2018 - 2020
  • Dalian Maritime University
    Bachelor of Business Administration, Financial Management
    2008 - 2013

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