Yiming (Mia) Zhang
Business Analyst Intern at Digital Classifieds Group- Claim this Profile
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Experience
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Digital Classifieds Group
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Australia
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Technology, Information and Internet
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1 - 100 Employee
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Business Analyst Intern
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May 2020 - Present
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Chemist Warehouse
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Retail
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1 - 100 Employee
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Pharmacy Assistant
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Nov 2019 - Present
• Providing an efficient customer service within a busy and high-pressure sales environment • Processing sales and handling customers’ cash payments accurately • Demonstrating excellent attention to detail by stocking shelves and taking inventory • Answering phone calls in a professional and friendly manner • Maintaining and filing records accurately • Directing relevant questions to on-duty pharmacists with strong interpreting skills • Developing administration skills through ‘MyVit’ and ‘My Retailer’ business systems
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Great Water Filters
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Australia
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Wellness and Fitness Services
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System Administration Assistant intern
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Mar 2019 - Jun 2019
• Developed administration skills in managing company’s major CRM system – ‘Salesforce’ • Modified company’s daily database of current and previous clients through related data management duties • Analyzed and collected requirements during business processes design • Created required validation rules to clean company’s database using ‘Salesforce’ system • Reconciled the business daily eWay payments through accounting software – ‘Xero’ • Carried out daily post job especially online orders through eParcel system in a timely manner • Developed issue log of company’s major operating systems that required further actions • Performed required office admin tasks, in particular documenting correctly
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Store Assistant
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Jan 2018 - Feb 2019
• Provided an efficient customer service within high-pressure face-to-face and online sales environment • Interacted with shipping companies with strong communication skills and interpersonal skills • Demonstrated excellent attention to detail by monitoring store inventory and payments • Provided an efficient customer service within high-pressure face-to-face and online sales environment • Interacted with shipping companies with strong communication skills and interpersonal skills • Demonstrated excellent attention to detail by monitoring store inventory and payments
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Schnitz
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Australia
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Hospitality
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200 - 300 Employee
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Head Cook
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Sep 2014 - May 2017
• Supervised kitchen’s daily operation with strong organisational skill • Liaised with the relevant food suppliers, monitored and controlled stock levels accurately • Demonstrated leadership skills by working with different teams and training junior employees • Provided valuable suggestions in sales strategies • Supervised kitchen’s daily operation with strong organisational skill • Liaised with the relevant food suppliers, monitored and controlled stock levels accurately • Demonstrated leadership skills by working with different teams and training junior employees • Provided valuable suggestions in sales strategies
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Education
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CQUniversity
Master of Information System, ICT/BA