Yiming (Mia) Zhang

Business Analyst Intern at Digital Classifieds Group
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Location
Greater Melbourne Area, AU

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Experience

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Analyst Intern
      • May 2020 - Present

    • Retail
    • 1 - 100 Employee
    • Pharmacy Assistant
      • Nov 2019 - Present

      • Providing an efficient customer service within a busy and high-pressure sales environment • Processing sales and handling customers’ cash payments accurately • Demonstrating excellent attention to detail by stocking shelves and taking inventory • Answering phone calls in a professional and friendly manner • Maintaining and filing records accurately • Directing relevant questions to on-duty pharmacists with strong interpreting skills • Developing administration skills through ‘MyVit’ and ‘My Retailer’ business systems

    • Australia
    • Wellness and Fitness Services
    • System Administration Assistant intern
      • Mar 2019 - Jun 2019

      • Developed administration skills in managing company’s major CRM system – ‘Salesforce’ • Modified company’s daily database of current and previous clients through related data management duties • Analyzed and collected requirements during business processes design • Created required validation rules to clean company’s database using ‘Salesforce’ system • Reconciled the business daily eWay payments through accounting software – ‘Xero’ • Carried out daily post job especially online orders through eParcel system in a timely manner • Developed issue log of company’s major operating systems that required further actions • Performed required office admin tasks, in particular documenting correctly

    • Store Assistant
      • Jan 2018 - Feb 2019

      • Provided an efficient customer service within high-pressure face-to-face and online sales environment • Interacted with shipping companies with strong communication skills and interpersonal skills • Demonstrated excellent attention to detail by monitoring store inventory and payments • Provided an efficient customer service within high-pressure face-to-face and online sales environment • Interacted with shipping companies with strong communication skills and interpersonal skills • Demonstrated excellent attention to detail by monitoring store inventory and payments

    • Australia
    • Hospitality
    • 200 - 300 Employee
    • Head Cook
      • Sep 2014 - May 2017

      • Supervised kitchen’s daily operation with strong organisational skill • Liaised with the relevant food suppliers, monitored and controlled stock levels accurately • Demonstrated leadership skills by working with different teams and training junior employees • Provided valuable suggestions in sales strategies • Supervised kitchen’s daily operation with strong organisational skill • Liaised with the relevant food suppliers, monitored and controlled stock levels accurately • Demonstrated leadership skills by working with different teams and training junior employees • Provided valuable suggestions in sales strategies

Education

  • CQUniversity
    Master of Information System, ICT/BA
    2017 - 2019

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