Yi Ling Kuo
UX Designer at UX Rescue- Claim this Profile
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Chinese(Mandarin) Native or bilingual proficiency
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English Professional working proficiency
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Taiwanese Native or bilingual proficiency
Topline Score
Bio
Jane Brown
I've had the pleasure of being Yi Ling Kuo's Design Lead on several projects at DemocracyLab and at every step of the way, YiLing has exceeded my expectations. Yi Ling has volunteered to work on our Accessibility Report Project, our Homepage Improvements Project and is helping another designer learn Figma on another smaller project. Most of our designers only work on one project, but she has taken on three! In addition, Yi Ling routinely attends our weekly design team meetings along with all of the other projects she has going on. She is inquisitive, an excellent communicator, and always makes thoughtful observations as we discuss and review our projects. I whole-heartedly recommend Yi Ling as your next UX / UI Designer. Any team would be lucky to have her on-board!
Jane Brown
I've had the pleasure of being Yi Ling Kuo's Design Lead on several projects at DemocracyLab and at every step of the way, YiLing has exceeded my expectations. Yi Ling has volunteered to work on our Accessibility Report Project, our Homepage Improvements Project and is helping another designer learn Figma on another smaller project. Most of our designers only work on one project, but she has taken on three! In addition, Yi Ling routinely attends our weekly design team meetings along with all of the other projects she has going on. She is inquisitive, an excellent communicator, and always makes thoughtful observations as we discuss and review our projects. I whole-heartedly recommend Yi Ling as your next UX / UI Designer. Any team would be lucky to have her on-board!
Jane Brown
I've had the pleasure of being Yi Ling Kuo's Design Lead on several projects at DemocracyLab and at every step of the way, YiLing has exceeded my expectations. Yi Ling has volunteered to work on our Accessibility Report Project, our Homepage Improvements Project and is helping another designer learn Figma on another smaller project. Most of our designers only work on one project, but she has taken on three! In addition, Yi Ling routinely attends our weekly design team meetings along with all of the other projects she has going on. She is inquisitive, an excellent communicator, and always makes thoughtful observations as we discuss and review our projects. I whole-heartedly recommend Yi Ling as your next UX / UI Designer. Any team would be lucky to have her on-board!
Jane Brown
I've had the pleasure of being Yi Ling Kuo's Design Lead on several projects at DemocracyLab and at every step of the way, YiLing has exceeded my expectations. Yi Ling has volunteered to work on our Accessibility Report Project, our Homepage Improvements Project and is helping another designer learn Figma on another smaller project. Most of our designers only work on one project, but she has taken on three! In addition, Yi Ling routinely attends our weekly design team meetings along with all of the other projects she has going on. She is inquisitive, an excellent communicator, and always makes thoughtful observations as we discuss and review our projects. I whole-heartedly recommend Yi Ling as your next UX / UI Designer. Any team would be lucky to have her on-board!
Credentials
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English Tourguide
交通部觀光局Mar, 2017- Sep, 2024
Experience
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UX Rescue
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Australia
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Non-profit Organization Management
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1 - 100 Employee
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UX Designer
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Mar 2023 - Present
-Drive the launch of an MVP product to align with business goals and user needs by working closely with developers, researchers, and project managers, aligning teams through functional documentation and communication to move the product process. -Identify user problems through research and journey mapping and creating effective wireframes for an optimal user experience -Update and organize the design system with accessibility in mind. aim to design a product that supports diversity, equity, and inclusion. Show less
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自由職業
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Independent UX Designer
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May 2021 - Present
FurryFam: An end-end (MVP) Petcare App (personal project) • Conducted intensive research and defined the problems to help users to organise pet details in one place and manage the task with other caretakers • Validated the design by implementing prototyping and usability testing following Apple and Android platform interface guidelines. Formosa: A responsive front-end website for a handmade food business. • Conceived the solutions by understanding business and user goals under business constraints through UX research. • Created the brand style and UI kits by communicating closely with the business owner. Ryanair: A Product design in adding a checklist feature related to COVID information on the Ryanair website to help users be aware of travel restrictions and document requirements (personal project) • Conducted research, defined problems and validated solutions through wireframing, prototyping and usability testing by following the brand style Show less
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Kiehl's Since 1851
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Personal Care Product Manufacturing
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1 - 100 Employee
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Sales Assistant
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Oct 2019 - Present
• Achieved 80 % customer satisfaction rate through the net porter score system by delivering in-store personal consultations to patrons to uncover needs and recommend a range of products. • Boosted in-store transactions by 10% through engaging with Mandarin speakers. • Assisted the management with time-sensitive issues by completing weekly reports, training new staff, inventory checking and updating sales records. • Achieved 80 % customer satisfaction rate through the net porter score system by delivering in-store personal consultations to patrons to uncover needs and recommend a range of products. • Boosted in-store transactions by 10% through engaging with Mandarin speakers. • Assisted the management with time-sensitive issues by completing weekly reports, training new staff, inventory checking and updating sales records.
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DemocracyLab
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United States
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Civic and Social Organizations
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1 - 100 Employee
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User Experience Designer
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Jun 2022 - May 2023
• Conducted the research to define the accessibility issue on the democracy website, using accessibility tools and collaboration and updating the finding with the design system team. • Analysis of the website data from Google Analytics audit the website information architecture, purpose suggestions and present design progress to the design team and project owners. • Conducted the research to define the accessibility issue on the democracy website, using accessibility tools and collaboration and updating the finding with the design system team. • Analysis of the website data from Google Analytics audit the website information architecture, purpose suggestions and present design progress to the design team and project owners.
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Gaderin
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Spain
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Real Estate
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UX Designer
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Dec 2021 - Jan 2022
Gaderin: A responsive website for a start-up company • Drove the design process, taking solutions and designing high-fidelity mockups to help local people easily find leisure and date activities to do in Ghana. • Collaborated closely with the founders, and hand over the stage to the developer. Gaderin: A responsive website for a start-up company • Drove the design process, taking solutions and designing high-fidelity mockups to help local people easily find leisure and date activities to do in Ghana. • Collaborated closely with the founders, and hand over the stage to the developer.
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Molton Brown
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United Kingdom
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Personal Care Product Manufacturing
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300 - 400 Employee
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Sales Consultant
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May 2017 - Dec 2018
• Spearheaded in-store events with management and innovative ideas to expand growth by linking the new lines with personalised gifts or an activity. • Build great interpersonal relationships with regular patrons through in-store consultations that allowed me to smash KPIs and targets regularly. • Won the prize of incentive trip by the team smashed the target on Christmas period over UK and Ireland stores in 2018 • Spearheaded in-store events with management and innovative ideas to expand growth by linking the new lines with personalised gifts or an activity. • Build great interpersonal relationships with regular patrons through in-store consultations that allowed me to smash KPIs and targets regularly. • Won the prize of incentive trip by the team smashed the target on Christmas period over UK and Ireland stores in 2018
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Tango Hotel Lp
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United States
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Hospitality
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Lead Receptionist
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Jul 2014 - Mar 2017
• Managed a group of 10+ receptionists and collaborated with different departments to resolve problems and develop solutions. • Provided professional front desk service helping quests with their inquiries, including strengthening the team’s knowledge of different countries. • Managed a group of 10+ receptionists and collaborated with different departments to resolve problems and develop solutions. • Provided professional front desk service helping quests with their inquiries, including strengthening the team’s knowledge of different countries.
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Pret A Manger
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Belgium
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Food & Beverages
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1 - 100 Employee
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Floor and kitchen Staff
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Oct 2013 - Jun 2014
• Maintained the shop was perfectly presented and well merchandised. • Created a vibrant working and serving environment. • Organized preparation of products to ensure production can run smoothly even during rush hours. • Producing high-quality food with excellent efficiency and productivity. • Maintained the shop was perfectly presented and well merchandised. • Created a vibrant working and serving environment. • Organized preparation of products to ensure production can run smoothly even during rush hours. • Producing high-quality food with excellent efficiency and productivity.
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Education
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2021 - 2022
Designlab
Academy, User experiences design -
2021 - 2021
Designlab
Foundation degree, user interface design -
2006 - 2010
Chinese Culture University
Tourism and Travel Services Management -
2007 - 2010
中國文化大學
Bachelor's degree, Tourism Management
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