Experience

China Telecom Europe

• United Kingdom
• Telecommunications
• 100 - 200 Employee

• IDC Onsite Engineer

  • Dec 2022 - Present

  ● Assisted the IDC team with equipment installation, cable management, and rack configurations ● Collaborated with cross-functional teams to implement network upgrades, server migrations, and other infrastructure projects ● Conducted network and system troubleshooting to resolve technical issues ● Coordinated with vendors and service providers to resolve issues and maintain service level agreements (SLAs) ● Participated in data center audits and helped with inventory management ● Assisted in the implementation of network security measures, including firewall configurations and access control policies Show less



Youth Yard

• Bangladesh
• Non-profit Organizations
• 1 - 100 Employee

• Full Time Tutor

  • Jun 2018 - May 2022

  ● Taught programmes of Chinese, English, Mathematics, Business Studies & Economics ● Maintained good learning environment ● Provided a clear understanding of assessment for learning ● Taught programmes of Chinese, English, Mathematics, Business Studies & Economics ● Maintained good learning environment ● Provided a clear understanding of assessment for learning



Fire Services Department(FSD), Hong Kong SAR Government

• Contract Business Assistant

  • Jan 2018 - Nov 2021

  ● Assisted in business, operational and human resources management ● Provided general business logistics and operational support ● Performed any other duties as assigned by senior officers ● Assisted in business, operational and human resources management ● Provided general business logistics and operational support ● Performed any other duties as assigned by senior officers



Leisure and Cultural Services Department (LCSD), Hong Kong SAR Government

• Hong Kong
• Recreational Facilities
• 200 - 300 Employee

• Part Time Stadium Assistant

  • Oct 2016 - Oct 2018

  ● Provided customer services ● Checked admission tickets and provided ushering service ● Assisted in performing security duties ● Provided customer services ● Checked admission tickets and provided ushering service ● Assisted in performing security duties



Qualied Professional and Continuing Education College

• Part-time Tutor

  • Oct 2014 - Jun 2018

  ● Taught programmes of Chinese, English & Mathematics ● Maintained good learning environment ● Provided a clear understanding of assessment for learning ● Taught programmes of Chinese, English & Mathematics ● Maintained good learning environment ● Provided a clear understanding of assessment for learning



Antenna International

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Customer Service Assistant

  • Nov 2014 - Mar 2017

  ● Introduced Hong Kong to foreigners ● Distributed free audio guides ● Provided supporting for foreigners (Problem solving) ● Introduced Hong Kong to foreigners ● Distributed free audio guides ● Provided supporting for foreigners (Problem solving)