Experience

同程旅游

• 共享服务中心负责人

  • Nov 2015 - Present



Flextronics

• Operation Center Manager

  • May 2014 - Aug 2015

  Key Responsibilities: Operation center team development Service Bundling project design and implement HR service standardization project Daily operation management HR binding project and HR product transaction  Vendor management



Siemens

• Operation Center Manager

  • Oct 2010 - Apr 2014

  Key Responsibilities: Operation center daily office management topics Service team establishment and development in Suzhou People development and performance monitoring Daily operation management HR binding project and HR product transaction  Business requirement analysis with tier1 support manager team Internal workflow design HR related Project design and implement HR system management (System functions design and daily maintenance) Vendor… Key Responsibilities: Operation center daily office management topics Service team establishment and development in Suzhou People development and performance monitoring Daily operation management HR binding project and HR product transaction  Business requirement analysis with tier1 support manager team Internal workflow design HR related Project design and implement HR system management (System functions design and daily maintenance) Vendor management Internal service quality control Communication with key customers Cross team support Show more Show less



CDP Group, Ltd.

• Account Manager

  • Oct 2007 - Sep 2010

  Key Responsibilities: Customer request analysis Customer relationship management Suzhou operation team daily management Take PM role for HR system setup projects for key customers Service process improvement  Service quality control



用友软件

• Senior EHR Pre-sales Consultant

  • Dec 2002 - Sep 2007

  Key Responsibilities: Sales training and coaching Propose solution based on the customers' requirements and investigation Technical support to the sales group before sales in providing the technical solutions Analysis the requirements and feedback from clients with the development team Play PM role in key HR projects Participate in design of the HR software product



华硕

• HR Specialist

  • Jul 2000 - Nov 2002

  Key Responsibilities: Handle new hire on-board activity including arranging new employee orientation. On-site recruiting activity Attendance management support In charge of local employee Social Insurance issue