Senior Project Manager

• Mar 2023 - Present

IT Sr. Project Manager

• Jul 2021 - Apr 2023

- Member of IT PMO, safeguarding project governance framework - Coordinates activities between multiple projects to ensure they align with the organization's goals - Responsible for planning and overseeing projects verifying they are completed within agreed timeframe - Provide clear reporting to upper management - Member of IT PMO, safeguarding project governance framework - Coordinates activities between multiple projects to ensure they align with the organization's goals - Responsible for planning and overseeing projects verifying they are completed within agreed timeframe - Provide clear reporting to upper management

Program Manager for major Telco

• Jun 2020 - Apr 2023

Program Manager for major betting company

• Feb 2020 - Jun 2020

Project Manager for Technology & Digital Team at major betting company

• Jul 2019 - Feb 2020

Project Manager for Demand Section at major Telco

• Oct 2018 - May 2019

Release Management

• Oct 2017 - Oct 2018

- Schedule, coordinate and manage the releases across the enterprise for multiple applications- Collaborate with all the participants in projects- Support developers and testers as they set up the environments- Work with IT management to improve the software engineering processes associated with continuously building, deploying, and updating software and environments.- Interface and communicate in a clear way with Test Managers, Dev Managers, IT Ops on a daily basis- Provide clear reporting to the Management- Environment Management, System redirections, Remedy Ticket management- Onsite & nearshore team coordination Show less

Application Development Specialist

• Apr 2017 - Nov 2017

Provide E2E solutions for projects during prefeasibility.

Software Engineer Team Lead

• Jul 2016 - Mar 2017

Fixed CRM (Siebel) of major Telco

CRM Specialist & TT Management for Vodafone Greece

• Sep 2015 - Jun 2016

- Member of a team that provides support to the applications that hold Vodafone's Greece business logic.- My primary role is to dig out the trouble tickets that are in the backlog, investigate, prioritize and assign them to the proper teams for resolution. Additionally I keep track of the requests, their progress and the planned actions.- Currently dealing with the total backlog, reduction by ~5% per month.

Test Manager

• Jan 2016 - Mar 2016

- Test the 1st phase of HOL & Vodafone ERP merging.- The role included the provision of forecast, plan, requirements, test cases, testing teams coordination for SIT, CAT, UAT testing.- Creation of scenarios. Managed 3 teams. Report creation. Daily progress report delivery.

Product Specialist

• Jan 2012 - Sep 2015

- My employer was a Dell software and HP software partner and wanted to strengthen the team and boost sales.- My task was to acquire and provide the necessary business & technical knowledge for the company's software portfolio.- I gained in depth knowledge of each software in my portfolio (Archive Manager, ChangeAuditor, Enterprise Reporter, InTrust, MessageStats, Notes Migrator, One Identity, Recovery Manager, Reporter, SecureCopy, Security Explorer, Spotlight, TPAM, UCCS, HP Data Archiver, HP LoadRunner, HP WebInspect), in depth knowledge of the technology that each software supports and requires (Active Directory, Exchange, SharePoint, Windows Server). I performed presentations both in business level and in technical, Proof of Concept, demonstrations and training sessions. Show less

Functional Test Analyst

• Oct 2011 - Jan 2012

- Member of testing team formed to perform functional testing to ICAP group.- Role included system exploration & analysis.- In 2 weeks I acquired the skill of developing and running automated tests in HP’s QuickTest Professional, I had interviews with the business users, documented business rules and processes, created 300 test cases and run most of them, organized the test cycles, managed the defects (Jira).

Business Analyst & Junior PM

• Sep 2008 - Sep 2011

- Member of a team formed by IBM ( Application Development and Management).- Team was entrusted with the task of analysing and improving Vodafone Greece CRM.- I analyzed and documented the organization's system and business processes in a clear way and under strict guidelines (CMMI), prioritize requests and projects, investigate business needs, hold interviews with business users and meetings with the stakeholders. 100% utilization of overseas development team (India). As junior PM, I dealt with cost analysis and local resource planning. Show less

CRM Consultant

• Jan 2006 - Sep 2008

- Member of professional services team that support Vodafone Greece regarding organization's billing & provisioning applications.- I had to analyse, propose & develop the middleware needed.- In 6 months I gained the needed skills (VB, PL/SQL, Oracle8i, Siebel) and Vodafone Greece business logic. I supported the existing middleware and developed new ones (new channels, new functionality), performing the actions 10 to 20 times faster than before and having 100% up time.

Web Specialist, Internet Applications Programmer

• Jan 2001 - Oct 2005

- Member of a skilled professional group with main role to implement custom web solutions and promotional media, using the well-known, cutting edge technologies. - I had to analyse the client's needs, design website/portal, edit video, edit audio demonstrate proposal, design & launch email blasts, newsletters and banners. - I managed to deliver Websites/Portals were consistent to clients' marketing strategy, award winning designs, the email blasts had 32% open rate, banners clickthrough rate was at 8% Show less

Systems Administrator

• Jan 2000 - Jan 2001

- 2 university labs with 25 PCs each. - Labs should be operational 95% of the time. - I kept the labs operational 99.5% of the time. - 2 university labs with 25 PCs each. - Labs should be operational 95% of the time. - I kept the labs operational 99.5% of the time.