Ecommerce Coordinator

• Jan 2023 - Present

Director of Rotation Program

• Nov 2022 - Present

Labs Batch 9 Founder

• Sep 2022 - Present

Selected to be a part of the League of Innovations Labs national virtual accelerator program. League of Innovators (LOI) is a national Canadian charity with a goal of building entrepreneurial acumen for youth, at scale. League of Innovators is a suite of accessible programs and tools to provide youth educational experiences that shorten their path to success, empower their ability to be their own boss, and amplify their impact as future innovators and entrepreneurs. Selected to be a part of the League of Innovations Labs national virtual accelerator program. League of Innovators (LOI) is a national Canadian charity with a goal of building entrepreneurial acumen for youth, at scale. League of Innovators is a suite of accessible programs and tools to provide youth educational experiences that shorten their path to success, empower their ability to be their own boss, and amplify their impact as future innovators and entrepreneurs.

Manager

• Jan 2022 - Present

- Respectively answer prospecting customers’ concerns or questions about booking or tourist activities by quickly assessing their needs and provide with information - Establish excellent relationship with customers by providing an understanding environment, achieving 4.95 review history and becoming superhost - Use Excel to track financial records up-to-date, payment data entry for future airbnb financial projecting - Identify and implement strategies for enhancing the customers experience by analyzing customer experience feedback through survey Show less

Sponsorship Coordinator

• Sep 2022 - Dec 2022

Velocity Campus Ambassador

• Sep 2022 - Dec 2022

Research Assistant

• May 2022 - Sep 2022

Research Coach @ Global Adversity and Wellbeing Research Group, Wilfred Laurier University - Coached research participants in the project Families Under Fire (Ontario Cohort) - Conducted interviews and activities with the research participants, transcribed audio recording of interviews - Developed understanding on how the government and NPOs can better meet the needs of vulnerable populations Research Coach @ Global Adversity and Wellbeing Research Group, Wilfred Laurier University - Coached research participants in the project Families Under Fire (Ontario Cohort) - Conducted interviews and activities with the research participants, transcribed audio recording of interviews - Developed understanding on how the government and NPOs can better meet the needs of vulnerable populations

Referee for Intramural Frisbee

• Sep 2021 - Nov 2021

- Completed required training - Ensured the active listening of the players and ask relevant questions to ensure their understanding - Remained attentive to the games to keep track of the score, breach of rules, and prevent injuries - Completed required training - Ensured the active listening of the players and ask relevant questions to ensure their understanding - Remained attentive to the games to keep track of the score, breach of rules, and prevent injuries

Soutien aux techniciens en administration

• May 2021 - Oct 2021

- Read and analyzed work accident reports in French and English to critically identify questionable incidents and report to team leaders and managing director - Conducted necessary research on companies about the nature of business - Used Excel to analyze data and provided critical analysis report for team leaders - Read and analyzed work accident reports in French and English to critically identify questionable incidents and report to team leaders and managing director - Conducted necessary research on companies about the nature of business - Used Excel to analyze data and provided critical analysis report for team leaders

Tutrice

• Apr 2020 - Sep 2021

- Attracted students ranging from primary school to university through advertisement on diverse websites - Observed students’ difficulty, helped them with queries, and ensured good communication - Prepared the content in advance, adjusting to the student’s course material - Attracted students ranging from primary school to university through advertisement on diverse websites - Observed students’ difficulty, helped them with queries, and ensured good communication - Prepared the content in advance, adjusting to the student’s course material

Private math teacher

• Sep 2019 - Mar 2020

Chess teacher

• Nov 2017 - Mar 2020

Printing center associate & cashier

• Feb 2018 - May 2019

- Demonstrated excellent written and verbal communication skills in English and French by taking notes of printing orders and serving customers - Demonstrated excellent customer service skills by serving 20+ customers per hour and obtained excellent customers’ reviews on company’s survey - Answered customers inquiries about products, return policies and other areas of interest - Accomplished miscellaneous tasks such as stocking shelves, organizing credit cards receipts - Demonstrated excellent written and verbal communication skills in English and French by taking notes of printing orders and serving customers - Demonstrated excellent customer service skills by serving 20+ customers per hour and obtained excellent customers’ reviews on company’s survey - Answered customers inquiries about products, return policies and other areas of interest - Accomplished miscellaneous tasks such as stocking shelves, organizing credit cards receipts