Experience

Rest Less UK

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Speaker & Event Host

  • Nov 2021 - Present

  Speaker on wellness issues including: - “Foot care for over Fifties”, “Looking After Yourself in the Winter”, “General Skincare For Over 50s”, “Producing Pleasant Potpourris”, “Many benefits of Hand Massage”, “How to relax and practice good sleep hygiene”. Leading beneficial and therapeutic Hand Massage Sessions on-line. Speaker on wellness issues including: - “Foot care for over Fifties”, “Looking After Yourself in the Winter”, “General Skincare For Over 50s”, “Producing Pleasant Potpourris”, “Many benefits of Hand Massage”, “How to relax and practice good sleep hygiene”. Leading beneficial and therapeutic Hand Massage Sessions on-line.



NATURAL FRAGRANCE COMPANY LIMITED

• United Kingdom
• Consumer Services

• Enhancing Well-Being Naturally - Company Director and Company Founder

  • Jun 2013 - Present

  Instilling a Powerful Well-Being Techniques, Tips & Routines Natural Fragrance Company Limited was founded by Yewande Rolph. As a well-being guru Yewande has worked with thousands of individuals, business owners, therapists & teams to help them achieve notable results. She uses proven methods that are based on thousands of years of practice in the fields of the healing power of nature. Aiming to empower clients to enhance well-being by being relaxed and uplifted with mood boosting quality aroma. Supporting you to sleep & feel better sooner. Yewande is a pioneer in the field of creating tailor made natural aroma to transform response to treatment inside Osteopath Clinics. By understanding and applying proven principles, Yewande provides tailor-made solutions to deal with common conditions inclding hay fever. Clients are surprised at what they have accomplished with Yewande’s knowledge, assistance encouragement and value-added support. Customers are encouraged to make small sustainable changes. Yewande is a very practical Professional addressing the clients’ issue naturally. Providing solutions that including assisting clients to transform dry skin, calm sensitive skin, eliminate cracked heels using natural bespoke hand-crafted cleansers, toners, oils, butters, balms & ointments. Provide applauded natural demonstrations and talks. “Make Your Own” Team Building workshops are also organised. Yewande is qualified, insured & experienced to conduct relaxing Hand Massage as well as Foot Massage. Certificate & other papers available on request. Please get in touch to enhance well-being naturally. Also please peruse website: https://naturalfragrancecompany.co.uk Show less



BITE Consulting Ltd.

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Crystal Reports Consultant

  • Jul 2012 - Sep 2020

  An experienced Crystal Reports Consultant / Implementation Project Manager with many years experience within Insurance, Banking, Retail, Local and Central Government. Successfully designed, developed and implemented solutions. Specialising in Crystal reporting systems for a number of commercial projects, notably in the Financial Services sector. Client focused with project management skills, strong business acumen, thrives in diverse and challenging environments. Demonstrates a high-level of consistent achievement, analytical problem solving ability, excellent communication, planning and organisational skills. Undertook contract work in London and the South East of England. Specialties: • Crystal Reports versions 8.5, 9, 10, XI & 2008 • Crystal Enterprise version 10 • Business Object Enterprise version XI • Consultancy, Technical Support and Training • Prince2 Show less



Unisoft Medical

• Enfield, United Kingdom

• Crystal Reports Consultant

  • Jun 2012 - Jul 2012

  Worked on proof of concept contract producing Crystal Reports for the UK Market Leaders in Endoscopy Reporting Tool software. Technical Snapshot - Crystal Reports version 2008. Worked on proof of concept contract producing Crystal Reports for the UK Market Leaders in Endoscopy Reporting Tool software. Technical Snapshot - Crystal Reports version 2008.



Great Ormond Street Hospital for Children NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Application Systems Administrator / Crystal Reports Consultant

  • Sep 2011 - Jun 2012

  Achievements: - Gained many testimonials from clients leading to extension of contract. - Automated crystal reports so that they were not run manually, thus freeing time up for other tasks so that more can be achieved in the working day. - Strived to meet Technical Support Service Level Agreements as well as proactively introducing guidelines to deal with commonly recurring issues which increased customer satisfaction. - Able to hit the ground running with minimal hand over from my predecessor. - Documented clear procedures so that the tasks were easier to carry out the next time round. - Successfully tackled and documented assigned tasks to the high standards required. - Took charge of analysing issues, what caused the issues and resolved the issues. Then documented how issues were resolved which saved time as well as effort so that subsequent issues were resolved efficiently. - Got the idea to run two reports at the same time. One on my machine, one on the Business Object Enterprise Server so that the tasks were carried out quicker. Show less



St Dunstans

• london

• GVA Systems Co-ordinator / Crystal Reports Consultant

  • Aug 2010 - Jun 2011

  • Design and deliver standard and custom reports from GVA data using Crystal Reports and Microsoft Excel. • Ongoing maintenance of the GVA system in compliance with management policies for use of database systems. • Design and deliver customised training including training materials for users of GVA. • Ensure GVA users are kept up to date as appropriate with any changes in the operation or developments within GVA. • Advise Surveyors on the budget process channelled through GVA. • Facilitate an effective interface between GVA and the Charity’s Accounting System (currently Focal Point). Investigate and sort out any errors generated. • Liaise with IS as required for implementation of updates and improvements to GVA. • Administer the whole GVAS system using the GVAS Customiser. Show less



SSP Limited

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Crystal Reports Consultant

  • Jan 2008 - May 2010

  Crystal Reports Consultant commissioned to specify, develop, design and support clients. Working as part of a small team of five bespoke Financial Services software (Sector) experts. The only Crystal Reports specialist for the Sector insurance software product. Tasks included designing and developing bespoke reports for clients. Providing technical support to clients who have problems producing their own reports. Arranging and delivering Crystal Reports Consultancy and training courses. Crystal Reports Consultant commissioned to specify, develop, design and support clients. Working as part of a small team of five bespoke Financial Services software (Sector) experts. The only Crystal Reports specialist for the Sector insurance software product. Tasks included designing and developing bespoke reports for clients. Providing technical support to clients who have problems producing their own reports. Arranging and delivering Crystal Reports Consultancy and training courses.



Idox plc

• United Kingdom
• Software Development
• 300 - 400 Employee

• IT Project Manager

  • Nov 2004 - Dec 2007

  Job title was IT Project Manager for Plantech, which is now owned by IDOX group. Worked as IT Implementation Project Management / Crystal Reports Consultant / Site Manager for Existing Customers. Employed to provide project management, technical support and implementation services. Plantech originally produced ACOLAID and other on-line software products. ACOLAID is a complex suite of software modules that enables local authorities to go through each stage needed to process an application for example planning, building or land charges. Show less



Commercequest (formally CITL UK Ltd)

• IT Consultant

  • 1999 - 2004

  Responsible for: • Conversion Specialist migrating data accurately between different systems at Shell and Nat West Bank client sites using ETI Extract on Windows NT and UNIX platforms. • Producing clear template documentation on the CITL Data Migration Project Management Framework. Adapted template according to specific client requirements. This streamlined the consultation process and reduced administration time. • User / group administration in Windows NT. • Acting as support team leader on a support rota basis, assessed timescales and scheduled tasks. • Producing and providing progress reports to senior management for review. • Providing and maintaining clear documentation of support procedures. Show less