Yevhen Hryhorov

L2 Technical Support Engineer at Skybox Security
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Contact Information
us****@****om
(386) 825-5501
Location
Cracow, Małopolskie, Poland, PL
Languages
  • Русский Native or bilingual proficiency
  • Украинский Native or bilingual proficiency
  • English Limited working proficiency
  • Deutsch Elementary proficiency
  • Polish Elementary proficiency

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Experience

    • United States
    • Computer and Network Security
    • 200 - 300 Employee
    • L2 Technical Support Engineer
      • Nov 2019 - Present

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Systems Engineer
      • Nov 2017 - Nov 2019

    • Canada
    • Information Technology & Services
    • 300 - 400 Employee
    • Release Manager/JIRA Administrator
      • Sep 2016 - Nov 2017

    • Network Operations Center Specialist
      • Jun 2014 - Sep 2016

      Monitor networks/servers/services and process incoming alarms in 15 minutes or less.Troubleshoot monitoring and technical problems in the field using knowledge gained through NOC experience.Trend unusual and/or chronic networks/servers/services problems.Communicate status updates of issues with responsible parties in writing and verbally.Update the NOC Handoff form. Document issues, fixes, and response times.

    • Abuse and Postmaster Services Team Lead
      • Jun 2014 - Sep 2016

    • Abuse and Postmaster Services Specialist
      • Apr 2012 - Jun 2014

    • QA Specialist
      • Nov 2011 - Apr 2012

Education

  • Petro Mohyla Black Sea State University
    Bachelor's degree, Department of Political Science
    2006 - 2010

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