Capability Development Manager

• Apr 2019 - Present

Division Trainer

• Sep 2015 - Jan 2019

Functional responsibilities: - execute training strategy in Division - preparation training plan for Division -arrangement and conducting training programs for Representatives, Coordinators and Managers - participate in the Company projects - participate in Division events - prepare reports of training results - foster to grows of Division sales Achievements: - desings and implements P.A.T. online course for Coordinators - devises three "round tables" for sales leaders, one of them is "Instagram for growing your business" - desings and implements two vebinars for online prospecting such as "Creation of websites" and "Promotion of websites" (created more than 70 own sites in Division) - Implements Division online calendar of events - Conducts training for ZM "How to use webinar rooms for your business" - Division ranks first in online prospecting and appointment in open boundaries Show less

Training Development Supervisor

• May 2014 - Aug 2015

Functional responsibilities: - provide unit effective work - lead, supervise and coordinate the daily operation of assigned teams - supervise subordinate staff, including Interviewing, hiring, discipline, performance review, mentoring. - ensure training meets quality standards and expectations of client, center, and corporation. - evaluate and delegate work assignments based on training needs and scope of work. - maintain positive, consistent and effective communication with staff, peers and senior management Achievements: - designed and implemented continuous learning system for sales representatives - developed three e-learning product courses - created motivation system for all field level - conducted assesment center for al sales managers - based on assesment result devised training system for sales managers - reduced staff turnover since 80 % to 20 % per year - increased in the average proportion of trained staff to the total number since 20 % to 50 % Show less

Coach

• May 2012 - Dec 2013

Functional responsibilities: - Developing and implimentation training system of the Company - Diagnose total demand in training programs of the Company - Design the trainings for all field level - Conduct the field trainings for representatives Achievements: - Developed three level of the training process: for sales representatives, for supervisers and sales mangers - Implemented the system of personnel evaluation by competencies - Designed and conducted new training form for middle management - Managerial Competitions Show less