Experience

Focal Fact

• Chief Executive Officer

  • Jan 2019 - Present

  Focal Fact - our goal is to enable an exchange of information between professionals worldwide.You can visit us: www.focalfact.com or get in touch to learn more: contact@focalfact.com Focal Fact - our goal is to enable an exchange of information between professionals worldwide.You can visit us: www.focalfact.com or get in touch to learn more: contact@focalfact.com



GLG (Gerson Lehrman Group)

• Vice President of Research, EMEA

  • May 2016 - Jun 2018

  - Managing multiple, diverse and high performing teams across Europe and the Middle East regions- Leading the overall operational effectiveness as defined by KPIs and service delivery benchmarks- Developing and retaining existing client relationships- Talent acquisition and development- Quarterly target setting and managing towards the yearly budget- Part of senior leadership group working on strategic initiatives driven by data analysis - Managing multiple, diverse and high performing teams across Europe and the Middle East regions- Leading the overall operational effectiveness as defined by KPIs and service delivery benchmarks- Developing and retaining existing client relationships- Talent acquisition and development- Quarterly target setting and managing towards the yearly budget- Part of senior leadership group working on strategic initiatives driven by data analysis



Qualtrics

• Software Development

• Business Development Manager

  • Aug 2015 - May 2016

  Business development across the Nordics market Business development across the Nordics market

• Senior Research Manager, Southern Europe, Central Eastern Europe and Russia

  • Jan 2015 - Aug 2015

  - Managing operational excellence across the PSF team in Southern Europe, Central Eastern Europe and Russia.- Managing senior client relationships within EMEA PSF segment- Directly managing a team of 7 research professionals within the region.- Research projects execution involving qualitative phone consultations, private visits, workshops, surveys, etc.- Managing towards quarterly/annual revenue goal

• Research Manager, Energy and Industrials, Professional Services Firms, EMEA

  • Jul 2013 - Jan 2015

  - Managing client relationships across professional services firms in the EMEA region.- Facilitating primary research for professional services firms.- Design and execution of primary research surveys for industry mapping.- On-boarding, training and developing of new starters.

• Research Associate, Energy and Industrials, EMEA

  • Jul 2011 - Jul 2013

  Responsibilities:- Network development, building a network of highly knowledgeable professionals worldwide.



Behaviour and Attitudes

• Professional Training and Coaching

• Supervisor

  • Sep 2006 - Jul 2011

  Responsibilities:- Manage and direct 30 telephone interviewers and a group of team leaders.- New interviewer training.- Quality control, evaluating the work of interviewers.- Reviewing performance reports, managing KPI’s and reporting directly to the department manager for review. Responsibilities:- Manage and direct 30 telephone interviewers and a group of team leaders.- New interviewer training.- Quality control, evaluating the work of interviewers.- Reviewing performance reports, managing KPI’s and reporting directly to the department manager for review.