Yetunde Ohifuemeh
Customer Success Executive at Nomba- Claim this Profile
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Bio
Credentials
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Soft skills training
Jobberman Youth Engagement & LearningJan, 2022- Sep, 2024 -
Customer service success
UdemyAug, 2021- Sep, 2024 -
Best practices in customer support
UdemyJun, 2021- Sep, 2024 -
Google data analytics proffesional certificate
Google
Experience
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Nomba
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Nigeria
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Financial Services
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200 - 300 Employee
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Customer Success Executive
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Sep 2022 - Present
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Operations Manager
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Sep 2021 - Dec 2021
improving performance, procuring material and resources and securing compliance. mentor to team members, finding ways to increase quality of customer service and implement best practices across all levels. improving performance, procuring material and resources and securing compliance. mentor to team members, finding ways to increase quality of customer service and implement best practices across all levels.
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Phonehubb
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Nigeria
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Internet Marketplace Platforms
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1 - 100 Employee
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Customer Success representative
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Apr 2019 - Aug 2021
addressing customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately. addressing customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
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Education
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Les cours sonou
Bachelor's degree, Computer Science -
2014 - 2017
Les cours sonou
Bachelor of Science - BS, Computer Systems Networking and Telecommunications
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