Experience

Blackhawk Network Europe

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Programme Manager - Client Services

  • May 2019 - Present

  Operating in client services to deliver on customer satisfaction programmes for specified clients. Engaged in relationship management, data analysis, reporting and project management activities to support clients on their efforts to improve their customer service experience. Operating in client services to deliver on customer satisfaction programmes for specified clients. Engaged in relationship management, data analysis, reporting and project management activities to support clients on their efforts to improve their customer service experience.



King's Church International

• Windsor

• Event Manager (Voluntary)

  • Nov 2013 - Present

  Leading various events from stage productions to engagement initiatives, I have coordinated wide-scale and dignitary led events through to serving as a local empowerment group leader.  Event manager for the Annual European Conference with 1000 attendees and 11 keynote speakers.  Liaised with all dignitaries, delegates, keynote speakers and attendees providing pre-event run-up communications.  Coordinated all production logistics, on-the-day stage management and vendors to achieve a successful delivery.  Supported publicity and marketing tailoring communication strategies to maximise engagement and attendance. Show less



Samaritan's Purse

• United States
• Non-profit Organizations
• 700 & Above Employee

• Relationship & Research Coordinator

  • Jul 2015 - Mar 2019

  A role that blends the financial aspect of projects with the engagement of strategic partners and funders; I also influence as a Research Coordinator providing end-to-end project support. I am able to manage multiple workflows to project standards whilst controlling costs to budget. I managed project issues and risk to build a connected project group that remains focused on goals. Relationship Management  Researching into the funder and partner market to identify potential opportunities and open new conversations.  Building robust relationships with partners that has delivered financial growth to the portfolio in each quarter.  Establishing the partner database to meet new GDPR standards and maintain a clear record of partner communications.  Building business cases for support, proposals for programme funding and supporting front-facing teams with delivery. Research & Programme Coordinator  Supporting project budgets, costs and financial demands providing reports and projections to senior project leaders.  Producing mid-term and end-of-project summaries, reports and visual presentations for donors and stakeholders.  Identifying areas of inefficiency within projects recommending and implementing robust administrative processes.  Leading all communication outreach with audience tailored visual and written materials that capture engagement.  Supporting research activities with reviews, editing, administration, project support and stakeholder communications.  Engaging in training to support the international disaster response and refugee team as an Information Lead. Show less



Weber Shandwick

• United States
• Public Relations and Communications Services
• 700 & Above Employee

• Consultant United Nations Health Consortium

  • Oct 2014 - Sep 2015

  Challenged to lead the progression of a confidential UN Health initiative. I provided expert analysis on political, cultural and religious factors for healthcare in Africa utilising my knowledge and Hausa language capabilities to facilitate conversations with community leaders. My work led to the presentation of strategic recommendations to senior UN leaders.  Analysed and reported on sector, social and cultural trends to gain insight into localised opinions on healthcare.  Interviewed individuals to secure full insight interpreting data into briefs and analysis of UN policies.  Identified potential risks and citations for further development within the region and how to progress health change. Show less



Tamani Women Organisation

• Nigeria

• Project Officer

  • Aug 2012 - Sep 2013

   Provided support to communities in Northern Nigeria to build grassroots capacity to advance lifestyle opportunities and advocate for health, agricultural, governmental and civil policies within remote localised groups.  Produced the report on water and sanitation practice recommending to government officials on how to address water-borne disease incorporating project PMO processes to track, monitor and report on long and short-term outcomes.  Provided support to communities in Northern Nigeria to build grassroots capacity to advance lifestyle opportunities and advocate for health, agricultural, governmental and civil policies within remote localised groups.  Produced the report on water and sanitation practice recommending to government officials on how to address water-borne disease incorporating project PMO processes to track, monitor and report on long and short-term outcomes.