Yessica Perez, SPHR, SHRM-SCP
Chief People Officer at Reach Hospitality Group- Claim this Profile
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Experience
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Reach Hospitality Group
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United States
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Restaurants
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1 - 100 Employee
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Chief People Officer
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May 2022 - Present
Oversee all aspects of Human Resources management in the Company, responsible for reimagining people function, culture, structure, and policies. Develop and implement a human resources plan that aligns with the overall mission and strategy of the organization, resulting in best practices and policies that help build a high performing culture of success, accountability, transparency, and collaboration. Oversee all aspects of Human Resources management in the Company, responsible for reimagining people function, culture, structure, and policies. Develop and implement a human resources plan that aligns with the overall mission and strategy of the organization, resulting in best practices and policies that help build a high performing culture of success, accountability, transparency, and collaboration.
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Eyemart Express
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United States
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Retail
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500 - 600 Employee
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Vice President- Field HR
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Jul 2020 - May 2022
Serve as a strategic partner providing consultative guidance and coaching on all HR related matters to Regional Vice Presidents and Operational leaders for 2,000+ associates in the field. ▪ Assist the Chief People Officer and other HR subject matter experts in developing relevant Human Resources strategies, programs and plans to support the business ▪ Ensure compliance with Federal, State and local legislation (including EEO, FMLA and FLSA) as well as Company Policies across all locations Serve as a strategic partner providing consultative guidance and coaching on all HR related matters to Regional Vice Presidents and Operational leaders for 2,000+ associates in the field. ▪ Assist the Chief People Officer and other HR subject matter experts in developing relevant Human Resources strategies, programs and plans to support the business ▪ Ensure compliance with Federal, State and local legislation (including EEO, FMLA and FLSA) as well as Company Policies across all locations
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VP of Human Resources
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Jan 2019 - Jul 2020
Lead the HR organization, setting policies and standards across employee life cycle. Act as a trusted strategic partner and advisor to the CEO, senior leadership and management teams regarding key organization initiatives, risk mitigation and process improvement. ▪ Designed and established the HR vision, strategy, and practices across organization to enhance work environment and employee centric culture ▪ Build capabilities of the HR team, motivate, inspire them and ensure they have the support to elevate the employee/client experience ▪ Conducted company skills gap analysis, developed leadership training and lead efforts in change management activities to drive operational efficiencies ▪ Established investigation process based on changing EEO policies and business climate, oversee employee investigations and handle all complex, high sensitive employee matters ensuring risk mitigation, engagement and fairness ▪ Spearheaded web based employee management and self service tools to improve leadership HR engagement ▪ Define road maps and develop/assess business cases for strategic initiatives and identify risks and midcourse corrections in strategy as the organization evolves Show less
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Rent-A-Center
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United States
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Retail
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700 & Above Employee
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Director of Human Resources
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Jun 2017 - Jan 2019
Responsible for driving HR Policy and business development through proactive consulting with executive leaders in order to lead, motivate, and drive results by strengthening coworker and organizational capabilities. Oversee all HRM functions and strategy throughout SE US to include Puerto Rico and Mexico, supporting Divisional VP, 8 Regional Directors, 70 District Managers across 690+ locations. Responsible for driving HR Policy and business development through proactive consulting with executive leaders in order to lead, motivate, and drive results by strengthening coworker and organizational capabilities. Oversee all HRM functions and strategy throughout SE US to include Puerto Rico and Mexico, supporting Divisional VP, 8 Regional Directors, 70 District Managers across 690+ locations.
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Santander Consumer USA
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United States
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Financial Services
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700 & Above Employee
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Manager of Human Resources
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Jan 2015 - Jun 2017
Responsible for all operations and day to day management of the Human Resources Business Partners to provide prompt review and guidance on the full range of labor and employee relations matters. ▪ Responsible for highly sensitive and complex investigations, receive whistle blower and ethic lines concerns nationwide. Provide leadership and approval on disciplinary actions, investigations, and employee relations matters to ensure compliance with company and legalguidelines ▪ Provide coaching, training, and counseling to business leadership in various aspects of human resources (e.g. discrimination, diversity, legal/employment issues) to ensure complete understanding of potential benefits/issues and appropriate actions are taken ▪ Create and implement plans to minimize legal exposure and maximize performance by anticipating problems. Developed investigation matrix and workflow ▪ Identify and capture relevant data related to attrition, performance, inquiries/investigations and utilize data to identify trends, recommend and drive changes and assess impact Show less
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Education
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The University of Texas at El Paso
Human Resources Management and Services