Experience

Thermotron Industries

• United States
• Machinery Manufacturing
• 100 - 200 Employee

• Supervisor of Applications & Sales Support

  • Mar 2001 - Present

  Bilingual - English and Spanish Notary Public Officer commissioned by the Michigan Secretary of State TWIC Card Holder Supervisor - Applications & Sales Support Dept. (New Environmental Test Chambers, Capital Equipment) Oversee the customer support group, Order Entry processing, Request for Quote processing, and distribution of leads to Thermotron's sales force both domestic and internationally. Maintain Thermotron's Vendor Profile current across various customer supplier portals/platforms (including but not limited to Exostar, Ariba, SAM.gov, Coupa). Completion of vendor/supplier forms and documents for supply chain management, processing of Representations & Certifications at a company-wide level. Holder of 2FA-MFA and PKI Credentials/Tokens. Implement manager decisions within the department. Creation of various Excel reports, charts, and power point slides. Assist the Application Engineer group as well as Domestic and International sales representatives on a daily basis. General knowledge of DFAR/FAR Regulations. Processing order confirmations, updating order status within customer portals. Cybersecurity Team Member - Basic CMMC and NIST SP 800-171 Export Compliance Assistant Understanding of the EAR, BIS, and OFAC regulations and sanctions. Member of Thermotron's Export Compliance Committee. Attended Custom Compliance and International Regulation training seminars (majority held at GVSU's Van Andel Global Trade Center). Assist with processing of Export Applications, review export documents for compliance, as well as assist in maintaining necessary export records. Complete Due Diligence reviews and investigations on new capital equipment purchases for export. ISO 9001:2015 Internal Auditor Team Lead Process Auditor for "Leadership, Planning, Analysis and Improvement" Refurbished Equipment Coordinator Assist the Refurbished Equipment Manager with coordinating the return of buy-back units, inspection and maintaining appropriate records. Show less