Experience

Wellness For Life

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Front Desk Representative

  • 2022 - Present

  -Greet and check in gym members and guests in a friendly and professional manner -Answer phones and respond to inquiries about gym services and programs -Schedule and confirm appointments for personal training, group fitness classes, and other gym services -Maintain cleanliness and organization of the gym front desk area -Process membership enrollments, cancellations, and billing transactions using gym management software -Provide excellent customer service to members and guests, addressing concerns and resolving issues promptly and effectively -Collaborate with gym staff to promote gym programs and services and encourage member retention -Manage inventory of gym supplies, such as towels and promotional materials -Attend staff meetings and training sessions to stay current on gym policies, procedures, and best practices.