Yesenia Ortiz
Client Relations Representative at BendPak Inc.- Claim this Profile
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Bio
Experience
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Client Relations Representative
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BendPak Inc.
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United States
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Automotive
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1 - 100 Employee
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National Account Admin
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Jan 2020 - Sep 2022
Handle VIP accounts, new account set up, order processing, warranty escalations, RMA entry, reselling, PIM files, SKU number set up in dealer portals, spread sheets, data entry.
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Warranty Administrator
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Jan 2019 - Jan 2020
Warranty claim processing, trouble shooting equipment, replacement order entry, order releasing, SN look up, I nbound / Outbound calls, warranty escalations. Fresh Desk, CSD, customer support, closing warranty claims, hiring third party service centers, work orders.
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Front Office Receptionist
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May 2015 - Nov 2018
Invoicing, inbound/ Outbound calls, Driver dispatching, filing. Invoicing, inbound/ Outbound calls, Driver dispatching, filing.
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RITE AID
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Retail
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700 & Above Employee
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Retail Cashier
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Feb 2014 - Mar 2015
Cashier, POS System, money handling, returns, exchanges, sale flyers, front facing,open and closing store. Cashier, POS System, money handling, returns, exchanges, sale flyers, front facing,open and closing store.
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Sally Beauty
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United States
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Retail
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700 & Above Employee
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Beauty Advisor
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Aug 2013 - Mar 2014
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LA Terraza
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United States
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1 - 100 Employee
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Head Waitress
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Aug 2013 - Jan 2014
Waiting Tables, greeting guests, knowledge of menu items, POS system, closing and opening, handle customer complaints Waiting Tables, greeting guests, knowledge of menu items, POS system, closing and opening, handle customer complaints
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Education
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Charter College
Certificate MA medical assistant, Medicine -
Santa Paula High School
Diploma of Education, High School/Secondary Diplomas and Certificates