Yesenia Ortiz

Client Relations Representative at BendPak Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Paula, California, United States, US

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Bio

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Experience

    • Client Relations Representative

    • United States
    • Automotive
    • 1 - 100 Employee
    • National Account Admin
      • Jan 2020 - Sep 2022

      Handle VIP accounts, new account set up, order processing, warranty escalations, RMA entry, reselling, PIM files, SKU number set up in dealer portals, spread sheets, data entry.

    • Warranty Administrator
      • Jan 2019 - Jan 2020

      Warranty claim processing, trouble shooting equipment, replacement order entry, order releasing, SN look up, I nbound / Outbound calls, warranty escalations. Fresh Desk, CSD, customer support, closing warranty claims, hiring third party service centers, work orders.

    • Front Office Receptionist
      • May 2015 - Nov 2018

      Invoicing, inbound/ Outbound calls, Driver dispatching, filing. Invoicing, inbound/ Outbound calls, Driver dispatching, filing.

    • Retail
    • 700 & Above Employee
    • Retail Cashier
      • Feb 2014 - Mar 2015

      Cashier, POS System, money handling, returns, exchanges, sale flyers, front facing,open and closing store. Cashier, POS System, money handling, returns, exchanges, sale flyers, front facing,open and closing store.

    • United States
    • Retail
    • 700 & Above Employee
    • Beauty Advisor
      • Aug 2013 - Mar 2014

    • United States
    • 1 - 100 Employee
    • Head Waitress
      • Aug 2013 - Jan 2014

      Waiting Tables, greeting guests, knowledge of menu items, POS system, closing and opening, handle customer complaints Waiting Tables, greeting guests, knowledge of menu items, POS system, closing and opening, handle customer complaints

Education

  • Charter College
    Certificate MA medical assistant, Medicine
    2013 - 2014
  • Santa Paula High School
    Diploma of Education, High School/Secondary Diplomas and Certificates
    2009 - 2013

Community

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