Experience

Cañada College

• United States
• Education Administration Programs
• 200 - 300 Employee

• Financial Aid Technician

  • Jul 2013 - Present

  - Supervised work student students- Monitored client's enquires. Delivered accurate information and weekly reports for case management, and program status- Produced front office work schedule for every semester.- Processed corrections on behalf of the student on their FAFSA application through the Federal Financial Aid website.- Monitored and responded to all incoming emails to the Financial Aid Inbox as well as work email.- Maintained inventory and ordering of office supplies.- Collected accurate data for program reports, including all statistical program information- took minutes during staff meetings.- conducted monthly staff meetings with work study students to relay information from technicians. - Monitoring, packaging and troubleshooting as the main contact person for the Board of Governors Fee Waiver Program and Dream Act Application.- Awarded Federal and State financial aid funds to eligible students. Show less

• Financial Aid Assistant

  • Jul 2011 - Jun 2013

  - Successfully planned, organized, and conducted community Financial Aid workshops.- Serve as a liaison between student and college - Provided correct Banner software use to interpret each student's financial aid status- Successfully monitored front desk. Retrieved and distributed mail to appropriate recipients- Performed office procedures appropriately which included open and closing measures- Supervised work student students- Monitored client's enquires. Delivered accurate information and weekly reports for case management, and program status- Produced front office work schedule for every semester.- Processed corrections on behalf of the student on their FAFSA application through the Federal Financial Aid website.- Monitored and responded to all incoming emails to the Financial Aid Inbox as well as work email.- Maintained inventory and ordering of office supplies.- Collected accurate data for program reports, including all statistical program information- took minutes during staff meetings.- conducted monthly staff meetings with work study students to relay information from technicians. Show less

• Financial Aid Student Assistant

  • Jun 2009 - Jun 2011

  - Successfully planned, organized, and conducted community Financial Aid workshops.- Serve as a liaison between student and college - Assisted students completing their Financial Aid file- Provided correct Banner software use to interpret each student's financial aid status- Successfully monitored front desk. Retrieved and distributed mail to appropriate recipients- Organized files under alphabetical and numerical order.- Performed office procedures appropriately which included open and closing measures- Operated multiple phone lines, retrieving and returning phone calls and messages Show less