Yesaya Suvi Balan
Sales Coordinator at myfreshpick- Claim this Profile
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Tamil Native or bilingual proficiency
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English Full professional proficiency
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Malayalam Full professional proficiency
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Hindi Limited working proficiency
Topline Score
Bio
Credentials
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UAE DRIVRING LICENSE
UAE GOVERNMENT-ABU DHABIDec, 2021- Oct, 2024
Experience
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myfreshpick
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United Arab Emirates
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Retail
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1 - 100 Employee
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Sales Coordinator
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May 2021 - Present
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department. Hiring and training sales staff and ensuring staff meets their quotas and goals. Making the company's products and services as attractive to potential customers as possible. Ensuring adherence to laws, regulations, and policies. Show less
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Global Farms LLC
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United States
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Farming, Ranching, Forestry
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Sales Coordinator
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May 2021 - Present
Build a strong client network for agricultural product sales through in-person and telephone communication. Fulfill customer product orders and respond to complaints and questions. Review the accuracy of shipping orders and schedules. Ensure timely order filling and customer service in coordination with sales managers. Conduct customer purchase order analysis for accuracy and costs. Recommended products to customers based on individual needs and preferences. Provided customers with price and delivery date information. Expanded customer base through current client leads and business directory research. Research competitors’ prices, products, and sales techniques. Show less
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Fresh Fruits Company
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United Arab Emirates
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Food and Beverage Services
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300 - 400 Employee
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Sales Coordinator
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Dec 2018 - May 2021
Managing all the sales-related activities of the company. Handling customer inquiries whilst providing a high quality of service to each caller. Writing up accurate and grammatically correct sales correspondence. Tracking sales orders to ensure that they are scheduled and sent out on time. Effectively communicating with customers in a professional and friendly manner. Ordering and ensuring the delivery of goods to customers. Supporting the field sales team. Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. Organizing sales promotional campaigns. Contacting potential customers to arrange appointments. Speaking with customers using clear and professional language. Resolving any sales related issues with customers. Completing the administrative needs of the Sales Department. Making follow-up calls to confirm sales orders or delivery dates. Responding to sales queries via phone, e-mail and in writing. Accurately analyzing and assessing statistical data. Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested. Show less
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sgcorporates puttur
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India
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Food & Beverages
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1 - 100 Employee
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Sales Officer
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Mar 2018 - Oct 2018
Strong accomplished experience in cash management, sales and relationship management Proficient in MS Office suite Great interpersonal, analytical, and administrative skills Strong written and communication skills Excellent customer service skills Amazing ability to build and maintain strong relationships Outstanding ability to work independently, with and without supervision Developed new profitable business by finding and assessing client’s who wish to invest money into the sales officer’s organization. Advised clients on investment options by assessing and sharing risk factors. Lead and achieved sales target. Coordinated and closed group bookings. Show less
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CavinKare
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Manufacturing
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700 & Above Employee
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Retail Sales Officer
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Aug 2016 - Feb 2018
Proven track record of accomplishments in building key accounts with increased penetration. Initiated and managed cross-functional teams that historically have not worked well together to achieve desired results. Improved pipeline and proposal development capture rate by over 25% Adapted in a changing environment experiencing a succession plan without a succinct timetable. Provided clear and definitive leadership/vision in building a sales organizations. Mentored, motivated and coached sales team to create value and delivery in the sales process. Show less
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Idea Cellular Ltd
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India
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Telecommunications
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700 & Above Employee
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Territory Sales Executive
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Jul 2015 - Aug 2016
Create and direct sales team training and development programs. Monitor customer preferences to determine the focus of sales efforts. Determine merchandise price schedules and discount rates. Hire and train all sales staff for a new location. Grew the number of customers by 40% in 1 year. Shared product knowledge with customers while making personal recommendations. Trained in negotiations and time management. Resolved customer complaints by exchanging merchandise refunding money and adjusting bills. Led sales call with team members to establish sales and customer retention goals. Created and directed sales team training and development programs. Wrote sales slips and sales contracts. Show less
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PepsiCo
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United States
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Food and Beverage Services
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700 & Above Employee
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RURAL SALES PROMOTER
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Aug 2012 - Jun 2015
Achieving Established sales targets. Giving regular feedback and information on our brand performance and competitive activity Contribution to Local Activities. Supervise a team of Sales Officers. Responsible for general coordination, scheduling of activities and orientation. Ensuring field discipline. Launching of innovative products for staying in the market. Placing the products in retail outlets for consumer benefit. Prime importance is held by primary and secondary sales. Reporting to Customer Executive Area of expertise: New brand launching— done three brand launches since joining with good success. Outdoor Media advertising---- Doing it with better budget conserving Print media Marketing ----- Doing it with good successes & having better establish Relations with parties. • Supervised a staff of sales associates. Interacted with business owners, controllers, purchasing agents and administrative support personnel. • Achieved as high as 140% of plan for personal sales and team achieved as high as 133%. • Developed a repair facility in the store that reduced customer turnaround time. • Organized the sales floor ergonomically and reduced time per sale by 70%. • Created quote sheets that allowed management to track the percentage of purchases from the number of inquiries. • Designed a thank you envelope distributed after each purchase. Show less
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Distributor Sales man
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Sep 2010 - Jul 2012
Handling the Retailers in sales line. Monitoring retailer stocks. Conducting detailed market study to analyze the tracking Competitor activities to provide valuable inputs for fine. Handling the Retailers in sales line. Monitoring retailer stocks. Conducting detailed market study to analyze the tracking Competitor activities to provide valuable inputs for fine.
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Education
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2020 - 2023
Alagappa University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2007 - 2009
GOOD SHEPHERD TEACHER TRAINING INSTITUTE, NAGERCOIL.TAMIL NADU.INDIA
Diploma in Teacher Education, Junior High/Intermediate/Middle School Education and Teaching -
2005 - 2007
STATE BOARD OF SCHOOL EXAMINATON, TAMILNADU
+2, Electrical Domestic Appliances -
2003 - 2005
STATE BOARD OF SCHOOL EDUCATION ,TAMILNADU
SSLC, ALL
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