Mien Dee Yeoh

Customer Service Representative at The Gym Pod
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Contact Information
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English Native or bilingual proficiency
  • Malay Full professional proficiency
  • Mandarin Chinese Professional working proficiency
  • Hokkien Limited working proficiency

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Bio

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Experience

    • Singapore
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2022 - Present

      Working at Singapore's first 24-hour, smart automated capsule gyms requires me to work remotely on a flexible schedule. The Gym Pod is an up-and-coming multinational company headquartered in SG, currently actively branching out to the USA and China. My day-to-day responsibilities include monitoring facilities, problem-solving with foreign customers, and tracking customer data. Strong grasp of the English language, communication skills, teamwork, and time zone adaptability are all a must to succeed in this role. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Video Content Creator & Social Media Marketer
      • Aug 2022 - Nov 2022

      Retained as a full-time employee after my positive performance as an intern. I lead our What2Eat foodie page project, grow social media accounts, brainstorm creative content, inject authenticity into our platforms, build loyal audiences, and foster relationships with clients.

    • Social Media Marketing Intern
      • May 2022 - Nov 2022

      This three-month internship is part of my sixth and final semester as an UPSI Diploma in English student.I thoroughly enjoy work in their cosy, modern office with a friendly, youthful team. My contributions as the only intern in their small Social Media & Marketing Department include copywriting, translating, assisting the camera & graphic design teams, brainstorming valuable ideas, and spearheading their latest project — the foodie page What 2 Eat.

    • Head Waitress
      • Jan 2020 - Feb 2020

      In charge of all drink preparation and serving. Here I utilised basic math, memory, and interpersonal skills, as well as gained customer service experience. Mandarin Chinese, Hokkien, and Malay proficiency is essential in this role. In charge of all drink preparation and serving. Here I utilised basic math, memory, and interpersonal skills, as well as gained customer service experience. Mandarin Chinese, Hokkien, and Malay proficiency is essential in this role.

    • 1 - 100 Employee
    • Restaurant Crew Member
      • Jun 2019 - Jun 2019

      A part-timer at a high-traffic & fast/paced local fast food franchise during the Raya Aidilfitri school holidays of my SPM year. This short stint contributed to my character-building, financial literacy, and independence as a young adult. A part-timer at a high-traffic & fast/paced local fast food franchise during the Raya Aidilfitri school holidays of my SPM year. This short stint contributed to my character-building, financial literacy, and independence as a young adult.

Education

  • Universiti Pendidikan Sultan Idris
    Diploma of English, English Language and Literature, General
    2020 - 2022
  • SMK Convent Alor Setar
    Pure Science Stream
    2015 - 2019

Community

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