Yeo Kai Ngan

Business & Project Management Analyst at MODEC Offshore Production Systems (Singapore) Pte. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Credentials

  • Data Science Bootcamp
    Vertical Institute
    May, 2022
    - Nov, 2024

Experience

    • Business & Project Management Analyst
      • May 2022 - Present

      • Support with the implementation of the Performance Management thru the definition and cascading of the strategic goals for Engineering department. • Contribute with Process Management thru the mapping, development, optimization and periodic revision of the Management System documents, such as process standards and work instructions for the pre-operation department • Collaborate with the engineering department and developers, utilizing agile methodology, to create reporting charts for the Digital Control Tower website. • Monitor the monthly progress of pre-ops procedure documentation to ensure that it aligns with the planned progress. In case of any deviation, reforecasting is necessary to get back on track. Show less

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Team Leader
      • Feb 2018 - May 2022

      • Collaborate with field service, purchasing, logistics, and finance to ensure proper service delivery, shipping, and invoicing• Support Sales and the Rep Channel and manage complaints and issues affecting customer orders• Work cross functionally to ensure customer satisfaction on all customer inquiries• Managing the order & requisitions, ensuring ICS (Internal Control Standards), SOx (Sarbanes Oxley legislation) and export control compliance• Actively signal payment issues (credit blocks) blocking shipment and inform Finance & Accounting• Implementing process improvement in business processes to reduce cycle time for order processing through VBA and power query functions in MS Excel• Prepare and present Monthly KPI to both Client and Management• Prepare monthly accrual billing for all customer account Show less

    • Senior Business Executive
      • Oct 2015 - Feb 2018

      • Maintain accurate customer information in ERP systems and customer’s master profile• Expedite orders through Purchasing and Manufacturing• Manage status of orders relative to lead time issues• Ensured that all orders have a positive lead-time and appropriate order processing procedures are followed for rush orders.• Acted as the point-of-contact for other departments and business units for resolution of billing situations.• Identified recurring problems and provide input for a possible resolution to prevent future re-occurrence.• Implemented improved process flows, newly create or restructures pre-existing reports, trains employees to streamline universal job functions. Show less

    • Business Executive
      • Jan 2010 - Oct 2015

      • Management of the order creation process by creating records in SAP system• Monitoring customer orders; including checking inventory levels, verifying/updating customer information, monitoring internal process of all account orders• Work with Production and Planning teams to establish anomalies with order information• Organize workflow to meet customer SLA• Performs all other responsibilities as may be assigned by management• Sales support by answering any emails and providing them with detail style information Show less

Education

  • SIM University
    Aerospace System Engineering, Aeronautics/Aviation/Aerospace Science and Technology, General
    2010 - 2014

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