YenYu CHEN

Product Manager at Wota Lifestyle
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Contact Information
us****@****om
(386) 825-5501
Location
TW

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Experience

    • Taiwan
    • Travel Arrangements
    • 1 - 100 Employee
    • Product Manager
      • Jun 2022 - Present

      Wota Inc. - a Virtuoso member Wota Lifestyle is a members-only lifestyle management and luxury travel concierge company. We consistently aim to exceed expectations and offer the best to clients and corporations. Besides creating bespoke holidays and providing access to VIP events, yacht, private jet consultancy, We've launched our own luxury hotel online booking platform. • Searching exclusive and unique travel experience contents for the e-commerce platform in EMEA, AMER market. • Contacting and sourcing potential partnerships including accommodation suppliers: luxury hotels & resorts, tour operators, DMC, and more. • Negotiating the best rates and dealing with suppliers spread in 50+ countries, 5 continents. • BtoB Clients: Louis Vuitton TW, Givenchy Asia Pacific, Gucci TW, Cathay United Bank, CTBC Bank, DBS Bank...etc. Show less

    • Taiwan
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Europe Sales Rep.
      • Aug 2020 - Jun 2022

      • In charge of 2 of the 5 biggest accounts in the company, France &Benelux • Sales performance: Reached sales goal every quarter (2 X sales target in 2021) • Evaluate and supervise client’s marketing plan and expansion of sales channels to ensure the growth of revenue • Demonstrate strong product knowledge and communication skills by organizing distributor and dealer training • In charge of 2 of the 5 biggest accounts in the company, France &Benelux • Sales performance: Reached sales goal every quarter (2 X sales target in 2021) • Evaluate and supervise client’s marketing plan and expansion of sales channels to ensure the growth of revenue • Demonstrate strong product knowledge and communication skills by organizing distributor and dealer training

    • Sales & Event coordinator Intern
      • Jul 2019 - Dec 2019

      • Assisted the coordinator on identifying the client’s requirements and expectations (accommodation/catering) • Negotiated corporate rates with clients and produced accurate contracts in a timely manner. • Liaised with different departments, and vendors during the event planning process. • Analyzed and updated all the event information in OPERA, SFA, and Banquet event order. • Conducted final inspections and oversaw event happenings to ensure everything adheres to the client’s standards. • Acted as main contact of 50% of contracted travel agencies. (JTB, Gate 1, Go Ahead, Insight) Evaluated event’s success and submit reports to supervisor. Show less

    • France
    • Hospitality
    • 1 - 100 Employee
    • Reception Intern
      • Jun 2018 - Nov 2018

      • Welcomed and greeted guests, and identified the purpose of visit of guests. • Verified guest's reservation, payment method and checked guest in. • Dealt with guest queries, and provided prompt and professional guest service to meet guest needs and ensure guest satisfaction. • Computed all guest billings, accurately post charges to guest rooms and house accounts. • Collected guest’s payment at check-out and saw guest off. • Master in system OPERA. • Welcomed and greeted guests, and identified the purpose of visit of guests. • Verified guest's reservation, payment method and checked guest in. • Dealt with guest queries, and provided prompt and professional guest service to meet guest needs and ensure guest satisfaction. • Computed all guest billings, accurately post charges to guest rooms and house accounts. • Collected guest’s payment at check-out and saw guest off. • Master in system OPERA.

  • MiTravel Service
    • Taipei City, Taiwan
    • Product Manager Assistant
      • Sep 2015 - Sep 2017

      • Designed travel programs in France & Spain for our series groups and special groups. • Contacted, communicated, negotiated, and made reservations with high-end hotels in France & Spain. • Created marketing contents regarding travel program per week for social media and updated regularly travel programs on website. • Analyzed the sales report and profit report of each program. • Maintained beneficial relationship with hotels. (Intercontinental Le Grand, Westin Madrid, Park Hyatt Vendome) Show less

    • Taiwan
    • Hospitality
    • 1 - 100 Employee
    • Banquet Intern
      • Dec 2011 - Dec 2012

      • Prepared the set-up of events according to the BEO. • Took in charge the event when team leader wasn’t on spot. (event of 100-150 pax) • Evaluated performance and delegated tasks to other waiters and waitresses. • Served VIP guests during events. • Prepared the set-up of events according to the BEO. • Took in charge the event when team leader wasn’t on spot. (event of 100-150 pax) • Evaluated performance and delegated tasks to other waiters and waitresses. • Served VIP guests during events.

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