Yen Shin Lau
Marketing & Client Services Executive at Verztec Consulting Pte Ltd- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Malay Limited working proficiency
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Korean Elementary proficiency
Topline Score
Bio
Experience
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Verztec
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Singapore
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Translation and Localization
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1 - 100 Employee
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Marketing & Client Services Executive
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Apr 2022 - Present
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Corporate Business Executive
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Aug 2021 - Nov 2021
• Lead front desk team to improve internal processes and customer experience • Oversee work processes, policies, directives and standard operating procedures to deliver high standard of efficiency, service and quality across all operational units • Track and report monthly KPIs • Execute business development projects and strategies that support company growth • Manage audits, compliance, licensing, legal and regulatory issues • Assist in HR processes (recruitment, training and development, compensation, etc.) • Conduct performance reviews judiciously and motivate staff to improve work performance Show less
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Mercuri Urval
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Sweden
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Executive Search Services
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400 - 500 Employee
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Executive Search Research Analyst
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Jun 2020 - Aug 2020
• Support business development activities (market research, mapping of industry contacts) • Support recruitment processes (developing candidate database, writing reports, taking references) in close collaboration with a responsible consultant • Support the implementation of the digital transformation process in the office • Help in developing a Wiki, detailing standard operating procedures of certain processes such as candidate mapping, writing candidate presentation report, etc. • Observe and took part in company proprietary Candidate Feedback Assessments Show less
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Tropicana Corporation Berhad
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Malaysia
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Real Estate
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300 - 400 Employee
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Sales And Marketing Intern
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Dec 2019 - Jan 2020
• Attend meetings with external agencies (digital agency and event agency) • Check and provide constructive feedback on content and design for new company website • Familiarise with products sold by the company, mainly developments in Central Malaysia • Obtain quotations of items required by the Sales and Marketing department • Assist in updating weekly bulletin viewed by customers • Attend meetings with external agencies (digital agency and event agency) • Check and provide constructive feedback on content and design for new company website • Familiarise with products sold by the company, mainly developments in Central Malaysia • Obtain quotations of items required by the Sales and Marketing department • Assist in updating weekly bulletin viewed by customers
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Xtremax
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Singapore
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IT Services and IT Consulting
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500 - 600 Employee
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Accounts Assistant (Intern)
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Mar 2018 - Jun 2018
• Perform routine accounting work (invoicing, responding to emails, making payments, data entry, creation of data spreadsheet using Microsoft Excel, etc.) • Taught the new Full-Time employees routine accounting work • Obtain quotations from audit firms for the company’s annual audit for the Annual General Meeting • Perform routine accounting work (invoicing, responding to emails, making payments, data entry, creation of data spreadsheet using Microsoft Excel, etc.) • Taught the new Full-Time employees routine accounting work • Obtain quotations from audit firms for the company’s annual audit for the Annual General Meeting
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Science Centre Singapore
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Singapore
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Museums, Historical Sites, and Zoos
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100 - 200 Employee
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Technical Support Officer (Job Shadowing)
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Nov 2016 - Dec 2016
• Experience working in a teaching and research lab • Building of a hydro-and-solar-powered car model • Create an experiment set and worksheet to educate people about the Newton’s Law of Motion • Learn and utilise AutoCAD for laser cutting to build experiment set and car model • Experience working in a teaching and research lab • Building of a hydro-and-solar-powered car model • Create an experiment set and worksheet to educate people about the Newton’s Law of Motion • Learn and utilise AutoCAD for laser cutting to build experiment set and car model
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Education
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Nanyang Technological University
Bachelor of Business Administration - BBA, Banking and Finance -
Anderson Junior College
Singapore-Cambridge GCE A Levels, Science