Yen Shin Lau

Marketing & Client Services Executive at Verztec Consulting Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Malay Limited working proficiency
  • Korean Elementary proficiency

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Experience

    • Singapore
    • Translation and Localization
    • 1 - 100 Employee
    • Marketing & Client Services Executive
      • Apr 2022 - Present

    • Corporate Business Executive
      • Aug 2021 - Nov 2021

      • Lead front desk team to improve internal processes and customer experience • Oversee work processes, policies, directives and standard operating procedures to deliver high standard of efficiency, service and quality across all operational units • Track and report monthly KPIs • Execute business development projects and strategies that support company growth • Manage audits, compliance, licensing, legal and regulatory issues • Assist in HR processes (recruitment, training and development, compensation, etc.) • Conduct performance reviews judiciously and motivate staff to improve work performance Show less

    • Sweden
    • Executive Search Services
    • 400 - 500 Employee
    • Executive Search Research Analyst
      • Jun 2020 - Aug 2020

      • Support business development activities (market research, mapping of industry contacts) • Support recruitment processes (developing candidate database, writing reports, taking references) in close collaboration with a responsible consultant • Support the implementation of the digital transformation process in the office • Help in developing a Wiki, detailing standard operating procedures of certain processes such as candidate mapping, writing candidate presentation report, etc. • Observe and took part in company proprietary Candidate Feedback Assessments Show less

    • Malaysia
    • Real Estate
    • 300 - 400 Employee
    • Sales And Marketing Intern
      • Dec 2019 - Jan 2020

      • Attend meetings with external agencies (digital agency and event agency) • Check and provide constructive feedback on content and design for new company website • Familiarise with products sold by the company, mainly developments in Central Malaysia • Obtain quotations of items required by the Sales and Marketing department • Assist in updating weekly bulletin viewed by customers • Attend meetings with external agencies (digital agency and event agency) • Check and provide constructive feedback on content and design for new company website • Familiarise with products sold by the company, mainly developments in Central Malaysia • Obtain quotations of items required by the Sales and Marketing department • Assist in updating weekly bulletin viewed by customers

    • Singapore
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Accounts Assistant (Intern)
      • Mar 2018 - Jun 2018

      • Perform routine accounting work (invoicing, responding to emails, making payments, data entry, creation of data spreadsheet using Microsoft Excel, etc.) • Taught the new Full-Time employees routine accounting work • Obtain quotations from audit firms for the company’s annual audit for the Annual General Meeting • Perform routine accounting work (invoicing, responding to emails, making payments, data entry, creation of data spreadsheet using Microsoft Excel, etc.) • Taught the new Full-Time employees routine accounting work • Obtain quotations from audit firms for the company’s annual audit for the Annual General Meeting

    • Singapore
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Technical Support Officer (Job Shadowing)
      • Nov 2016 - Dec 2016

      • Experience working in a teaching and research lab • Building of a hydro-and-solar-powered car model • Create an experiment set and worksheet to educate people about the Newton’s Law of Motion • Learn and utilise AutoCAD for laser cutting to build experiment set and car model • Experience working in a teaching and research lab • Building of a hydro-and-solar-powered car model • Create an experiment set and worksheet to educate people about the Newton’s Law of Motion • Learn and utilise AutoCAD for laser cutting to build experiment set and car model

Education

  • Nanyang Technological University
    Bachelor of Business Administration - BBA, Banking and Finance
    2018 - 2021
  • Anderson Junior College
    Singapore-Cambridge GCE A Levels, Science
    2016 - 2017

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